ROCS Basics
Show|Ready & Stage|Tracks
Licensing and Access
Mobile App
Troubleshooting
Reconciling
100
From rehearsal to performance, this trio of dramatic digital divas is brought to you by Right On Cue Services.
What are Show|Ready, Stage|Tracks and ROCS|Cue?
100
Before the curtain rises and the spotlight hits, this is where Show|Ready works its backstage magic.
What are rehearsals and live orchestration prep?
100
Before customers can dance with our tracks, they need to flash these VIP passes—no sneaking in backstage!
What is an order and proof of license through the licensing company?
100
When the show must go on the go, this mobile star hits the stage right in your hand.
What is ROCS|Player?
100
When this error screen makes an unscheduled entrance, this behind-the-scenes culprit is usually to blame
What is a client-side network firewall?
100
This is the backstage vault where all the statements take their final bow.
What is Dropbox?
200
When the drama is high and the tech questions higher, our customers can find all the answers—and a lifeline—here
What is "Rightoncueservices.com"?
200
Only 100 lucky viewers get a front-row seat when this product takes the spotlight.
What is Show|Ready?
200
When customers plead for a solo spotlight, ROCS drops the mic with a reminder: this show demands this or no encore.
What are Grand Rights?
200
This special cast of titles takes center stage exclusively on ROCS|Player—no understudies allowed!
What are Legacy Titles?
200
While Windows and Mac get top billing, these two tech understudies just don't make the cut.
What is Linux and Chromebooks?
200
When the orchestra’s last note fades, ROCS calls on these titans of the licensing realm to collect their due bows and bills.
Who are Broadway Licensing and Theatrical Rights Worldwide?
300
Beloved by performers and indispensable on stage, this showstopper of a product hits all the right notes—literally.
What is Stage|Tracks?
300
Only in Show|Ready can you keep the beat and hush the orchestra with these two handy features
What are the click track and muting instruments via the mixer?
300
This pesky digital gatekeeper loves to throw a tantrum, blocking your path and causing server errors.
What is a network firewall?
300
When the rehearsal bell rings anywhere, anytime, this is the go-to name customers search for on their respective applications store.
What is Show|Ready?
300
When the system hits a sour note and the error message belts the opening number, it’s usually because someone downloaded the wrong tune. 
What is the customer has downloaded the incorrect software?
300
These international headliners take the stage when it’s time for ROCS to get paid on behalf of Theatrical Rights Worldwide.
Who are DALRO, Gallissas, Nordiska, and ORiGiN?
400
Exclusively starring in Show|Ready, this behind-the-scenes wizard lets you fine-tune the spotlight to your heart’s content.
What is the Mixer?
400
Normally a tight-knit cast, but, Stage|Tracks breaks the five-seat rule for this exception.
What is non-endorsed titles have more viewer seats?
400
To keep the curtain rising night after night, customers need this all-important permission from the licensing company—no standing ovation guaranteed without it.
What is reach out to the licensing company for extensions?
400
The only mobile device that gets to call ‘cut!’ and make edits backstage— nothing but this product for our Diva!
What is an iPad?
400
Oh no! Mid-performance, Stage|Tracks stumbles and falls—this sneaky cause is usually behind the curtain mishap.
What is the customer is connected to the internet?
400
While Concord weaves a tangled web, this licensing house keeps things smooth and stealing the show with ease.
Who are TRW?
500
Our newest magical creation—conjured just for Harry Potter and the Cursed Child and future plays with music.
What is ROCS|Cue?
500
Partnering perfectly with Figure 53’s star player, this product takes center stage—new and improved, not to be confused with its legacy predecessor.
What is Stage|Tracks 2?
500
No early backstage pass to Stage|Tracks without this glittery all-access pass—because the show can’t sparkle without it!
What is having purchased Show|Ready?
500
This was the real showstopper that closed the curtain on mobile performance tracks.
What is limited tool use of the program?
500
A digital drama unfolds when this mysterious glitch causes the same log number to lead a double life on two devices, showing different edits.
What is the customer didn’t push all edits to the server, so one device went rogue and overwrote the other?
500
When the final curtain falls and the box office clears, these three currencies take their bows center stage, stealing the spotlight in the grand encore of payments.
What are USD, GBP, and Euro?