Service Type
The Black bag is called
What is Wash and Fold
Can I leave bag on a rinse drop
What is yes
What should I be wearing at all times in warehouse
What is Rinse shirt or vest
I have a bag that is busted or open and can't close what do I do
What is inform ops or split bag
What should I always take with when doing a stop
What is valet kit
The White bag is called
What is Dry Clean
Can I leave bag on an in person delivery
What is no
I accidentally have a spill in warehouse what is the next step
What is clean up after myself and contact ops
Where do valet kits go after every route
What is the used valet kit bin
I have a Wash fold and a Dry clean NCB. Customer decides to only use wash and fold, how many bags do i scan
What is only the wash and fold
What is the Teal bag called
What is Hang Dry
Customer has left notes to leave bag by their fron door where do i leave bag
What is front door
The earliest I can clock in is
What is 5 minutes before my start time
The proper procedure to load in a bag you couldn't scan on route is
What is create temp tag or inform ops
Your next stop is over 20 min what should you do
What is contact voxer to confirm
The Pink bag is called
What is Special Order
Customer has Rinse Drop activated and ask to leave by front but doorman tells you leave it with them, where do you leave bag
What is front door
What is the Proper footwear
What is closed shoes not crocs or slippers
I have a cancel bag, where do I put bag
What is on any rack with the orange tag on top
I am on a route and forgot a valet kit. How do i complete stop
What is contact voxer for assistance
The yellow bag is called
What is valet kit
Customer has an in person delivery stop, but is not availible. Customer tells you to leave with doorman. Where do you leave bag
What is cancel an bring back to HQ
What is text voxer for further assistance
The correct way to load out bags is
What is scan and move bag to cart immediately
While loading in and the rack it tells you to put bag is full what is your next step
What is scan that rack but put it on any rack with space of the similar color and Cleaning partners name
I have followed all rules which include 2 calls and 3 min wait. I mark stop as missed but minutes later the customer text me threatening they want there clothes what is my next step
What is contact voxer for further assistance