Sh*t Customers Say
Customers most often mix up these two doughnuts, but will never admit its their fault...
What are... Chocolate Frosted and Chocolate Glazed
A favorite of the seasonal specials from February, that usually comes in the form of a different pastry.
What is... Red Velvet Cake
A regular in the mornings, this man of few words only orders one of which doughnut?
What is... Triple Chocolate
If left unattended, this action can lead to a flood of problems that can be a pain to clean up.
What is... Leaving the sinks running
The company who supplies our espresso beans.
Who is... Red Rock Roasters
A type of beverage order that is so unspecific, you have to wonder if they've ever ordered anything before in their life.
What is... Can I get a coffee?
This festive doughnut often makes an appearance every year in December, but has the same filling as another classic sold year-round.
What is... Hanukkah Doughnut
This very nice military man is so recognizable, his drink order is often rung in before he even speaks most mornings.
What is... Medium Cappuccino
This store appliance needs a lot of TLC, often breaking down for seemingly no reason. Maybe we should stop pushing its buttons...
What is... Espresso Machine
The brand name of most of our coffee syrups.
What is... Monin (Le Sirop de Monin)
A proclamation often made after ordering these specific cake doughnuts, upon hearing us repeat back the order.
What is... "I ordered chocolate/blueberry CAKE, not GLAZED"
A fall seasonal; this doughnut failed to be a fan favorite, but made waves with gym bros due to its unusual amount of protein.
What is... Maple Bacon
DAILY DOUBLE
Coming twice a day most days, this man orders what simple, but specific, drink?
What is... Medium coffee, 4 stevia and cream.
Being remedied only recently with the help of some support, this item broke so often that I'm sure we were keeping their company funded singlehandedly.
What is... The frother
The company from which we buy our Cream Earl Grey concentrate.
Who is... NM Tea Co.
A common response to a barista listing off what doughnuts are currently available at the moment.
What is... "So do you have ____???"
(So you don't have ___???)
DAILY DOUBLE
A fan favorite of August 2024, sharing a name with another famous dessert, this doughnut was quite temperamental in the literal sense.
What is... Cannoli
Gabby's favorite customer, ordering this sweet but wholesome drink.
What is... A hot chocolate with whipped cream
Easy to mix up, using this common item can often leave things dirtier than when you found them.
What is... Cleaning with a milk rag
The brand name of our Chai powder.
Who is... Big Train
The last thing you want to hear a customer order in the middle of a very busy rush.
What is... "Can I get 3 Coffee Boxes?"
What is... "Can I get 5 Express Dozen?"
What is... "Can I get an Iced Matcha with Strawberry ColdFoam"
A hazard to some, this June 2024 seasonal special was quite the mouthful to say as well as to eat.
What is... Fluffernutterbutter
Mostly recognizable by his truck, this man loves to chat with Riley and orders a sin against coffee lovers.
What is... Medium decaf iced white mocha with oat milk and no whipped cream.
A common occurrence while attempting to complete this lengthy, and notoriously hated, process on the closing checklist.
What is... Cold brew filter ripping
The brand most often purchased for our hot cup lids.
What is... Karat (or Solo if I'm feeling generous)