muh i dont what to call this title
WHAT IS RULE NUMBER 1?
DONT FALL
WHO HAVE CLIMED THE HIGHEST MOUTAIN
A guest says, “I can’t find my room.” What do you do?
A) Give clear directions or show them the way
B) Say, “Neither can I, sometimes”
C) Send them on a treasure hunt
B
A guest arrives with a dog. What should you check?
A) Whether they have booked one of the rooms where dogs are allowed
B) Whether the dog has a dinner reservation
B) Whether the dog has a dinner reservation
1. A guest asks when dinner is served. You answer:
A) “Whenever the chef feels inspired.”
B) “At 7:30 pm.”
C) “After you’ve climbed Galdhøpiggen.”
A) “Whenever the chef feels inspired.”
You trip and fall in the garden. What do you do?
A) Take out your phone. This clearly calls for a selfie
B) Shout for help and roll dramatically across the courtyard
C) Get up and walk away as if absolutely nothing happened
Selfie time ;-)
You overhear someone say, “We have to drive all the way to Lom.” Approximately how far is it?
A) 18 km
B) 180 km
C) Depends how many times you stop to photograph the mountains
c and a hihi
The dinner guests are beginning to arrive. What is the most useful thing you can do?
A) Check reservations and any dietary requirements
B) Start your own four-course tasting session
C) Hide behind the curtains
C AND B
A guest asks whether Røisheim is wheelchair accessible. What do you say?
A) “Every building is fully accessible.”
B) “Røisheim is unfortunately not well suited to wheelchair users. Tell us what you need, and we can give you specific information.”
C) “The buildings are old, so let’s just see what happens.”
A) “Every building is fully accessible.”
What time is breakfast normally served?
A) 8:00–10:00 am
B) Sunrise, weather permitting
C) Once everyone has found their way out of the historic buildings
B) Sunrise, weather permitting
It’s 7:00 am. A guest is standing outside the breakfast room, staring intensely at the door. What do you do?
A) Open up when breakfast is ready and welcome them in
B) Avoid making eye contact until 8:00 am
C) Whisper, “The waffles know you’re here”
C
The fire alarm goes off in a room with a fireplace. You arrive to check on the guest. What does that guest say?
A) “I’m so sorry! Is everything okay?”
B) “What a stupid alarm! Why give me a fireplace if I’m not allowed to use it?”
C) “While you’re here, could you bring me some more firewood?”
D) “I have a fireplace at home. I know exactly what I’m doing, and this is definitely not my fault.”
A - B - C - D
Correct everything, tricky tricky
A guest asks where they can charge their car if our chargers are occupied. What nearby place can you suggest?
A) Lom
B) Bergen
C) The nearest mountain top, and wait for a lightning to strike the car
C) The nearest mountain top, and wait for a lightning to strike the car
A guest needs breakfast before 8:00 am. What is the best response?
A) “Check with the team to see what we can arrange.”
B) “Breakfast rules are breakfast rules.”
C) “Here’s a coffee bean. Good luck.”
B) “Breakfast rules are breakfast rules.”
C) “Here’s a coffee bean. Good luck.”
A guest asks for a packed lunch for their hike. What do you say?
A) “Of course, we can arrange one.”
B) “Only if you bring back a photo from the summit.”
C) “We can pack the breakfast table, but you’ll have to carry it.”
B) “Only if you bring back a photo from the summit.”
C) “We can pack the breakfast table, but you’ll have to carry it.”
A guest comes to reception in their pyjamas. They’ve locked themselves out of their room. What do you do?
A) “Of course, I’ll help you get back in.”
B) “I’m afraid those aren’t part of the dress code.”
C) Run, run, run — and pretend you never saw them.
C
A guest arrives for dinner at 7:30 pm and announces that they’re vegan. What do you do?
A) Avoid eye contact and pretend you didn’t hear them
B) Take a deep breath and work out how to break the news to the kitchen
C) Tell the guest they have to leave
C) Tell the guest they have to leave
Which building is our event venue?
A) Låven
B) Stallen
C) Lom starvchurch
C) Lom starvchurch
A guest mentions a nut allergy at check-in. Your first step is to:
A) Make sure the allergy is recorded and passed on to the kitchen
B) Hope the chef can read minds
C) Suggest they eat around the nuts
B) Hope the chef can read minds
C) Suggest they eat around the nuts
Which of these is a real Røisheim room or suite name?
A) Skjulen
B) Skjellen
C) Skjolden
Skjellen
Who makes the best food at Røisheim?
A) Melissa and her butter chicken from a jar
B) Tommy, who spends a maximum of ten minutes cooking
C) Our two incredibly talented chefs, Sara and Jannick
Answer: C (Melissa and Tommy may disagree.)
You forget to knock before entering a room for daily cleaning. The guests are having a very private moment. What do you do?
A) Say, “That looks fun! Can I join?”
B) Say, “Oh! I’m so sorry!” and leave immediately
C) Ask, “So… would you still like your room cleaned?”
B
A guest says, “I need a room with a shower, not just a bathtub.” What do you do?
A) Check the bathroom facilities before recommending a room
B) Say, “No problem! Just give us a call and we’ll help you out of the bathtub.”
C) Say, “All bathtubs are showers if you’re determined enough”
B) Say, “No problem! Just give us a call and we’ll help you out of the bathtub.”
C) Say, “All bathtubs are showers if you’re determined enough”
A guest what todays meny is, what do we answer:
A. Whatever we have left from yesterday
B.Let me just check with the chef, and I will be back.
C. I dont know, and I really dont care.
A. Whatever we have left from yesterday
C. I dont know, and I really dont care.
Where is Røisheim located?
A) 18 km from Lom along Sognefjellsvegen
B) Somewhere between the mountains and the ocean
C) In the centre of Oslo
B) Somewhere between the mountains and the ocean