Risk
Control
Issues
Exams
Miscellaneous
100

A chance that actual outcomes differ from the expected

What is Risk?

100

In the 3 Lines of Defense, they have the primary responsibility to own and manage risks associated with day-to-day operational activities

Who is the First Line of Defense?

100

An identified control gap or weakness where a control is either not in place or the design and/or performance of the control has been shown to be ineffective in mitigating operational risks to an acceptable level

What is an Issue?

100

A person or body that supervises a particular industry or business activity

What is a Regulator?

100

The segregation of duties such that one individual may initiate a transaction while a second individual may verify, approve, and/or release it

What is Dual Control?

200

The identification of hazards in the workplace in order to implement control measures that can eliminate or minimize risks as much as possible

What is Risk Assessment?

200

They are comprised of various risk management and compliance functions to help build and/or monitor the first line-of-defense controls

Who is the Second Line of Defense?

200

The list of steps that must be taken in order to achieve a specific goal

What is an Action Plan?

200

The independent bureau within the US Treasury that supervises national banks, federal savings associations, and federal branches and associations of foreign banks. It is the primary regulator of banks chartered under the National Bank Act and federal savings associations chartered under the Home Owners' Loan Act.

What is the OCC?

200

A quantifiable measure of performance over time for a specific objective

What is a KPI?

300

A type of risk that a business faces in its day-to-day activities which can result from breakdowns in internal procedures, people, systems and external factors

What is Operational Risk?

300

The person, role or function responsible for partnering with management in monitoring the operational risk and control environment, designing controls, and performing issue administration.

What is Control Management?

300

An act of breaking or failing to observe a law, agreement, or code of conduct

What is a breach?

300

A federal executive department of the United States government tasked with the enforcement of federal law and administration of justice in the United States

What is the DOJ?

300

A helpful reminder to ensure that all tasks have been completed at the end of the day

What is a checklist?

400

A common intake channel or avenue to report ethical violations without fear of reprisal

What is a whistleblowing / whistleblower hotline?

400

Designed and operated to mitigate risks through preventative, detective and directive means

What is a Control?

400

A range of approaches, tools and techniques used to uncover the deeper problem, rather than only fixing the symptoms, to address the primary cause and reduce the likelihood that it will happen again

What is Root Cause Analysis?

400

A private government-authorized not-for-profit organization that acts as a self-regulatory organization that regulates member brokerage firms and exchange markets

What is FINRA?

400

The creation and application of technology to monitor and control the production and delivery of products and services

What is Automation?

500

A systematic process used to determine if a product or service meets quality standards

What is Quality Assurance?

500

A document that provides directions and instructions as to how teams and members within an organization must go about completing certain processes

What is SOP?

500

Matters that are important and that the Federal Reserve is expecting a banking organization to address over a reasonable period of time

What is MRA?

500

The body responsible for regulating the conduct of 50,000 firms in the UK to ensure that financial markets are honest, competitive and fair

What is the FCA?

500

The set of standards used within the investment and financial services industry to verify customers, their risk profiles, and financial profile

What is Know Your Customer?

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