TOW
the marshall/sheriff has determined vehicle should be towed
What is Tow Queue
Refer RO here if Registration is Expired
What is DMV
once I verify your INS/REG check boxes, if you would like to proceed with this option, it will be handled in portal with no wait time.
What is a payment plan?
This form is needed before calling the bank
What is e check auth form
tow truck is on site or hooked
What is you still are responsible for tow fees
REG is SUS refer to DOF
5 in 12
Booted: If the vehicle still has a boot on it, they can go to the Payment Portal and follow the steps for a payment plan.
Business may enroll in a Payment Plan through the Payment Portal without any further documentation.
Towed: If vehicle has been towed: Company must provide a notarized letter on company letterhead giving permission to a specific driver in order to pick up the vehicle from the tow yard. This is similar to a Power of Attorney document.
What is Business Payment Plan
Vehicle Must Be Towed Before Sending A Request
What is AAO
Ro needs property out of towed vehicle
What is property release
If the Actual VIN is different from DMV VIN
What is VIN Mismatch
this department can answer more detailed questions about payment plans outside of the basics.
What is collections?
can only be paid during standard business hours
What is E-check
It's important to understand that it is not a random 3rd party company going out freely booting the people of NYC. A judge issued an order to place the boot due unpaid violations that entered into judgement. An enforcer of this order, in this case a Marshal, went out to ensure this was properly enforced.
What is can they boot in my driveway ?
RO unable to resolve Registration with DMV
RO unable to obtain POI
Vehicle needs repairs and is not drivable etc.
What is tow out
registration issues due to tolls
What is EZ-Pass
DOF will follow up for all payment plan related inquiries, including monthly payment amounts, etc. We’re done once the first payment is made. This includes any "booted in error" issues.
Please follow up with collections
we have someone come and remove the boot and return it for you which can take up to 6 hours
What is Assisted Release
listed as Stolen in law enforcement databases
What is Investigation / C-VIN / P-VIN Mismatch
We have no authorization or control over the fees and the amounts.
What is disputing Tow Fees
RO wll get this from DMV when they have turned in plates
What is Surrendered plates receipt
We have been experiencing vehicles that are redeemed, closed and enrolled in a payment plan getting booted a few days later and some a little longer.
ZERO RELEASE
The date on the Renewed Registration must reflect the date the vehicle was booted/immobilized by the Sheriff onward
What is suspended REG?
All vehicles immobilized by the Marshall are subject to immediate tow.
What is Why didn't I have 48hrs before tow?