Five Dysfunctions of a Team
The GOAL
The Advantage
Death by Meeting
Wild Card
100
When team members are reluctant to be vulnerable with one another, unwilling to admit their mistakes, acknowledge their weaknesses or ask for help, this Dysfunction is problematic
What is TRUST?
100
Safety embedded in estimation (based on pessimistic experience) results in what approximate percentage of over-estimation for tasks?
What is 200%? One extra point…What does this mean for RIT estimation?
100
Taking a company and it's employees in a direction based upon a vision.
What is leadership?
100
Gives authority to a number of different managers.
What is decentralized organization.
100
The act or process of creating goals and objectives as well as the strategies to meet them.
What is planning?
200
Lencioni reports that destructive back channel sniping and and sub-optimal decision-making occurs when a team is not benefiting from the true ideas and perspectives of its members or engaging in unfiltered passionate debate. If this is the case, what Dysfunction is missing?
What is constructive CONFLICT?
200
According to Goldratt, this term dictates the lead time from the start to the finish of a project
What is CRITICAL PATH?
200
Adherence to a code of ethical values such as honesty, loyality and fairness.
What is integrity?
200
An organizational structure in which managers are on one level and are in charge of those beneath them.
What is line authority?
200
Getting the resources arranged in an orderly and functional way to accomplish goals and objectives.
What is organizing?
300
Lencioni writes that Results take a hit and the team starts to unravel when the individual member starts to put these two things over the collective results of the team
What are RECOGNITION and EGO?
300
Of the following terms, which term is NOT used in THE GOAL (or CRITICAL CHAIN)? * Feeding Buffer * Resource Contention * Daily Scrum * Bottleneck
What is daily scrum? 4 extra points….Accurately define each of the above AND their purpose in RIT terms (one point for each correct definition)
300
The ability to act and make decisions without the help of advice of others.
What is initative?
300
Often can lead to overstaffing.
What is line and staff authority?
300
Shows how the firm is structured and who is in charge of who.
What is an organizational chart?
400
Without productive conflict team members don’t feel part of important decisions, often creating an environment of ambiguity, confusion, and frustration among employees and especially top performers. If so this dysfunction is present
What is COMMITMENT?
400
Identify – Exploit – Elevate - Inertia - Subordinate
What is are the FIVE STEPS required to FOCUS? One extra point…Which one is out of order and where does it belong?
400
Being able to interact in the workplace.
What is communication
400
Puts authority in one place, with top managers.
What is centralized organization?
400
Providing direction and vision.
What is leading?
500
Lencioni says it’s easy for managers to hold people accountable for results and more difficult to hold people accountable for what?
What is their BEHAVIORS? One extra point…WHY?
500
This name is attributed to adverse risks occurring on a project?
What is Murphy?
500
Knowing what to do and taking action.
What is confidence?
500
Divides responsibility among units or departments.
What is departmentalization?
500
Manager responsible for the daily operation of a business?
What is operational manager?
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