Product Description
What is Italian Ice
Frozen Treat made fresh daily
When must hands be washed?
Anytime you exit the main ice cream room.
After using the bathroom
After changing your gloves
What does S U P E R stand for
Serve Up the Perfect Experience at Rita's
Name an upgrade to a custard cup
Sprinkles, topping, make it a large for $ more.
What are the 3 S's?
Scoop, Scrape, Smooth
What is Cream Ice
A creamier version of our Italian Ice that puts a twist on classic ice cream flavors
When you have fake finger nails
When you have to grab a pretzel
What Does G U E S T stand for
Greet Understand Educate Suggest and Thank
Name an upgrade to our Blendini
Additional Toppings
When do you pump ice?
Every 30 minutes, unless there are guest they come 1st.
What is Frozen Custard
Frozen Custard is Rich and creamy-made with high quality ingredients such as eggs cream and sugar!
What temperature do the freezers have to be at?
18, 22, -10 and Custard must not go above 41 Degrees.
What does L A S T stand for
Listen, Apologize, Suggest, Thank
Never hesitate to call a manager over you are NOT alone.
Name an upgrade to the Sundae
Regular bowl or Waffle Bowl?
What is our Freshness Policy
36 Hours
Frozen Custard and a delicious topping blended together!
Why must your hat be on at all times?
To keep hair from falling into the food!
Why is it important to educate our guest through sampling?
So that they understand our wide variety of what we have to offer and they get to try new things!
How would you upgrade an ice flight
Would you like custard in the middle?
What can you offer to a our guest when the ice is on the 3 day?
Buy 1 Quart Get 1 Free!
What is A blendini?
Frozen Custard, your favorite Italian ice and a delicious topping blended together. Stuff it by adding a core filling of fudge, Carmel, peanut butter, or strawberry!
What are the uniform requirements for Rita's
Hat with hair pulled back, Name Tag, Rita's Shirt, Clean Pants Khaki or Jean. Closed back shoes. Clean appearance
Why is it important to educate our guest around the Rita's app?
They get free treats
They become apart of birthday club
They can enroll in cool alerts
They get entered into our email database for promotions.
How would you upgrade Ice
Make it a large or make it a gelati
Why is it important to sample Ice that is close to the 36 hour mark?
So that it does not get wasted and guest get to try new things!