Stadium Locations
Where fans and families can hang out before the game
What is "The Tailgate Zone"
As Jeff said, we work with sports, but mainly we're a part of this industry
What is "Entertainment Industry"
The time you MUST arrive by on gamedays
When is "4:00" (or three hours before kickoff)
You will succeed but we also want you to...
What is "Fail"
Parking locations and requirements on gamedays
What is "Along the side of the road with the parking pass hung up or on the front of the dashboard"
The Steel Army and other GA tickets can be found in this stand
What is the "Paul Child Stand/Supporter's Section" (bonus 100 if you said Paul Child Stand)
This department operates most commonly with the 80/20 rule
What is "The Marketing Department"
The amount of money one meal voucher contains
What is "$15."
This expectation emphasizes pausing before acting and considering consequences, details, and options
What is "Think things through"
One thing you have to wear at all times on gamedays
Grab a drink, grab a burger, and keep chugging along into the night at this food location.
What is "The Train Grill"
John Fisher (J Fish for short) said to keep these two things in mind about your time here
What are "Leave a good presence and get involved fully/work hard."
Everything we do on gamedays is about creating these
On gamedays, this is the vibe
What is "Positive and/or outgoing energy"
The code for the door to the far left of the main gates
What is "2579#"
A place laced with Riverhounds and Riveters history, some great times are mentioned here
What is "The Moments Wall"
This department needs to know all of what is going on from sponsors, to players, to events off the field.
The time that the Tailgate Zone closes
This expectation focuses on communicating, supporting others, and contributing to a shared goal
What is "Work well in a team setting"
The most prestigious youth league in the country, which our academy teams participate in
What is "The ECNL"
Not just found on the field, but also hosts games and food (including Las Palmas recently) in this location
What is "The Crossbar"
The name of the new Marketing Director starting January 26th.
Who is "Ethan Lounsbury"
Severity of 5 and responsibility of 1 garners what reaction on the Service Recovery Matrix
What is "Hero"
This expectation means putting in consistent effort even when the task isn’t exciting or easy
What is "Work hard"
My phone number
What is "412-626-7069"