Behind Closed Doors
Office procedure
Dorm Program
Boss for the day
Free style
100
Resident John approaches you to tell you his roommate Mark has returned back intoxicated and is not responsive. What do you do next?
What is enter the room and assess the situation and contact DPS to help. As well as awaiting the CRE /CRE on call arrival.
100
How early should you arrive to work before your shift and why?

What is:

30 mins

To debrief shift information RA/SubRA 



100
How many V-logs should each dorm do for Spring 2018?
What is three
100
What does the term paraprofessional mean?

What is paraprofessional jobs provide you a chance to develop your professional skills in a safe learning environment.


100

How many SubRAs do we we currently have on staff?

What is 16 total
200
During a situation a resident refused to provide you their student ID what is your approach? 

What is notify the CRE/CRE on call (if after hours) and follow up with an IR report.

Student handbook: Asking your guest/visitor to surrender the ID when requested by University staff, including Residence Life staff and paraprofessional staff. This is a safety matter.

200
What is the difference between, visitors registration and overnight guest?

What is:

Visitors Registration sign in/out

Off campus student or non-student

Hours are from  8:00am-2:00am

Ask for ID and feed information in goggle drive


Overnight guest up to 3 nights

No more than 8 nights a month

4th night: $33.00

5th – 8th nights: MUST approved by CRE

One resident = 1 overnight guest

Guest must be 18 years or older (ask for ID)

Fill out the form and yellow guest pass

Check out at noon and return guest pass back to the front desk


200
 3 things that can cause a dorm program to fail?
What is:
Lack of time/interest/motivation
Lack of communication 
No effective/last minute planning
lack of support from the team
No motivation from supervisors
Others?

200
Your co-worker Tiffany has been experiencing burnout and has been acting out on resident. What is your approach? 
What is:
1-talk with Tiffany to see what are some of her frustrations. Find some support areas that the team can do to help.
2- Review moral with the team to help everyone not just Tiffany.
3-other???
200
If you could name a movie to describe your team what would it be?
What is ??
300
What is the next to the last step after a resident informs you they smell marijuana and you find the room its coming from?
What is await for the DPS and CRE/CRE on-call to review the situation with the CRE/CRE on-call
300
What purpose do maintenance work order service?

What is a work request to improve/repair the following within the dorm:

Air Condition unit

Lights

Water issues

Outlets

Windows

Water fountain


300
What are the nine dimensions of our dorm programming focus?
What is:
Intellectual
Life Planning
social
Physical
Emotional
Sexual
Cultural
Spiritual
Political
300
What are the levels of Discipline within RL?
What is:
Probation
Administrative Leave
Suspension
Termination
300
Are memos and effective tool for RAs?
What is ???
400
Raymond tells you in confidence that they were sexually assaulted, feels if they tell DPS their will be no results. What resource options/advice to you give Raymond?
What is
Talk/report to a Peer Advisor (PA)/RA
Talk/report to a CRE
Talk/report to the CRE on call depending on the hours/day
Talk/report with CAPS
Talk/report directly with Title IX coordinator
400
When the fire alarm is done what are the last three steps you need to do on duty?
What is:
Help with traffic control
Fill out a fire alarm report
Complete an incident report
400
Flyers for dorm program include?
What is
GA approval 
posted three weeks prior to programming
Contact information
Residence Life logo
Special accommodations info (depending on the nature of the program)

400
Administrate leave involves you to do the following?

What is:

Paraprofessional will not be allowed to work

Must report RH violations
Paraprofessional must find staff to replace his hours
May not use RH computer terminal

Must attend staff meetings




400
List three things you would like to see improve for the RA program as a whole?
What is ???
500
A resident has expressed on Facebook as well as in person they are angry with you (their RA) for reporting them to DPS and/or the CRE. As a result  resident was charged an enormous fee. Now the resident has been stalking/harassing you to pay them. What is your next move?
What is:
Report the matter to DPS/CRE/GA and continue to report any/all threatening behavior.  
500
Perfect office procedure information involves?
What is
Arriving to work 30 mins prior asking essential questions
Reviewing the office needs
Cleaning up the office supplies/ supplie logging
Making a logging of what is needed to help the office run smoothly
MWO updates and reports given to supervisors
Reviewing it with your team (errors along with improvements and appreciation facts)
set out goals to perfect you front desk and its operations 
make on-going videos for SubRAs/SRAs on the details
Included and ask SRAS for feedback
Review/discuss with GA/CRE for communication purposes
Review areas that need strengthening with your team
???
500
A reflection of RL dorm programs as a whole?
What is ??
500
As the Director of Residence Life what would be some changes you would make?
What is???
500
Show us your best team imitation of your supervisor? 
What is ???
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