History of Dining
Vision, Mission, and Goals
SWOT
Conflict Management
Michelin Star Restaurants
100

The first restaurant proprietor, A. Boulanger, was known for selling this type of food.

What is soup?

100

This is what a company aspires to be in the future.

What is a vision?

100

In a SWOT analysis, this internal factor refers to things a company does well—like great customer service or a strong brand reputation.

What is strength?
100

This is the first and most important skill a manager should use when trying to understand both sides of a workplace conflict.

What is active listening?

100

Located in Girona, Spain, this three-star restaurant run by the Roca brothers is celebrated for its playful and artistic cuisine.

What is El Celler de Can Roca?

200

This Parisian establishment, opened in 1782, is considered one of the first modern restaurants.

What is the Grand Taverne de Londres?

200

A statement outlining an organization's purpose and values.

What is a mission statement?

200

This part of a SWOT analysis might include outdated kitchen equipment, poor staff training, or high employee turnover.

What are weaknesses?

200

A common source of conflict in hospitality settings is a lack of this, especially between departments like the front and back of house.

What is communication?

200

This Copenhagen restaurant, known for reinventing Nordic cuisine, held multiple Michelin stars and was repeatedly ranked as the world’s best restaurant.

What is NOMA?

300

This tavern, established in 1634 in Boston, is considered the first recorded restaurant in the American colonies.

What is Coles Ordinary?

300

These results should be relevant, specific, and developed with employee input.

What are Goals?

300

A new trend in plant-based dining or growing tourism in your area would most likely fall under this SWOT category.

What are opportunities?

300

A manager who consistently imposes their solution to a conflict without seeking input from others is using this approach.

What is a competing or authoritarian style?

300

Located in the Riviera Maya, this restaurant is known for its innovative and avant-garde approach to Mexican cuisine, earning it a place among the world’s most exciting dining experiences, and just won it's first Michelin Star.

What is Le Chique?

400

He is the first celebrity chef in the USA.

Who is Thomas Keller

400

"To inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time" is the mission statement of this globally recognized coffeehouse chain. 

What is starbucks?

400

In SWOT analysis, rising food costs or a competitor opening nearby would be considered this kind of external challenge.

What are threats?

400

This neutral third party is sometimes brought in to help resolve conflicts when employees or departments can't find a solution on their own.

What is a mediator?

400

This high-end restaurant in Mexico City is renowned for its fusion of traditional Mexican ingredients with modern techniques, earning it recognition in the Michelin Guide and making it a standout in Latin American fine dining, lead by Mikel Alonso

What is Biko?

500

He was the first chef to create a recipe book. 

Who is Anthony Careme?

500

This Italian-themed restaurant chain says, "We’re all family here," reflecting its mission to treat every guest like family.

What is Olive Garden?

500

This strategic tool helps businesses assess internal and external factors to improve decision-making and gain a competitive edge.

What is a SWOT analysis?

500

This approach to conflict resolution involves giving in to the other party’s demands and is often used to preserve harmony.

What is accommodation?

500

This Chicago-based restaurant, led by Chef Carlos Gaytán, combines French culinary techniques with traditional Mexican flavors, making it the first Mexican chef-owned restaurant to earn a Michelin star in the U.S.

What is Mexique?

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