Policy/Coverage
Market Codes used for RMD files
What are 31,33,38?
You should do this when you are unable to complete your compensability investigation within 14 days
What is clearly documnet what is outstanding and your action plan?
The BID enhancement for payment of a medical bill
What is 29 days?
Information you can provide to a third-party consultant
What is nothing?
Enhancements Travelers includes on timeframes for certain processes to stay competitive
What is a BID enhancement?
The amount of days for an investigation to be completed per the BID enhancement
What is 14 days?
These should be obtained to confirm the average weekly wage (AWW)
What is the wage statement?
Information that can be shared with the producer (agent of record) about the claim
What is a high level summary?
Location the yellow ribbon can be found
Where is the policy review screen?
Completed when a catastrophic loss criteria is met
What is an MCU referral?
For compensable claims that have met the waiting period TT payment should be issued....
When is as soon as possible but no later than day 14?
Information that should never be shared with the producer (agent of record) about a claim.
What is PII, Comorbidities, medical records?
Those to contact for claims with potential coverage issues
Who is the RMD Underwriter (RMU)?
The amount of attempts made to contact a party within the first 2 business days
What is 2?
(If unsuccessful, 1 attempt per day thereafter)
Auto-release of medical bills began
When was May 2019?
Where the WC Product Contacts can be found
Where is the SAC instructions?
All RMD resources can be found here
Where is the WCRC Sharepoint Site under RMD?
The clock "starts ticking" for disability
What is the 1st day of disability?
Claim offsets include these three categories
What is subrogation, SIF and apportionment?
Product resource that was formerly from the Worker's Compensation Department
Who is Colyn McAdams?