INTRO TO SALES AND SERVICES
What are the two types of services operations?
Barber Shop and Laundry
Who assigns ROM 3 user roles?
Sales Officer
Who has the lead role for the Navy Cash System?
DISBO
What are the two types of inventories?
Physical and Spot inventories
What is used to document movement of stock between bulk storerooms and sales outlets?
NAVSUP FORM 973
Who is overall responsible for Ship’s store afloat?
Navy Exchange Service Command (NEXCOM)
______ is designed to assist ship’s store personnel in the ordering, management, and control of ship’s store inventory, and in the production of reports and returns
Retail Operations Management (ROM)
What are the two modes of operation for an MT 280 device?
ONLINE AND OFFLINE
What are your NON-EPOS Outlets?
Soda/ Snack Vending
In what file is the completed NAVSUP Form 973 retained?
RR1
How long are the RO Accounting Periods?
4 Months
Where are Card Accepting Devices(CADs) located?
Vending machines
What are the two main systems for retail operations?
MT 280 Point of Sale Device and Card Accepting Device (CAD)
What is the process of comparing actual on hand quantities against stock records to ensure 100% accuracy?
Spot inventory
What are the two components of the Ship’s Store Electronic Catalog?
ACB (Automated Contract Bulletin)
ASL (Automated Ship’s Store Afloat Catalog Listing)
What are three purposes for the Ship’s Store?
Promotes Good Morale
Provides necessary items for day-to-day living
Convenient and reliable source for obtaining items at a discount
How often are user roles in ROM 3 reviewed?
monthly
Who is authorized to perform the refund function?
SALESO
What is the process of identifying, counting, and evaluating all stock on hand at a specified time?
Where should flammables be stored?
Stowed in a paint and flammable liquid storeroom or NAVSEA approved flammable locker
When do we submit audited returns (RK) Files to ATG?
Within 45 days of the end of the accounting period.
What displays the date of the last replication cycle and the date the current ordering catalog was published.
Data Replication
What is the maximum amount of transactions held on a CAD?
10,000 or indefinite
How often should we change Group III combinations? (3 things)
Every 8 months, Relief of custodian, Relief of sales officer
What four methods are used to display prices?
Shelf, bin, individual, price book