History/Culture
The Texas Roadhouse story.
What is hand-cut steaks, fall-off-the-bone ribs, fresh baked bread, made from scratch sides and dressings, legendary margaritas, and ice cold beers?
Howdy
What is a 15-45 second greeting?
What is a friendly greeting?
What is flag table with Bev nap?
What is recognize first time guests and tell our story?
What is suggesting specific drinks and apps?
Salad Green, tomato, bleu cheese crumbles, croutons, red onions, bacon bits, & 6oz filet
What is a filet salad?
1800
Patron Sliver
What is our kickers?
A Bowl
How do you upset chill?
Texas Roadhouse founder.
Who is Kent Taylor?
Engage
What is drinks/order 2-3 minutes?
What is serve drinks?
What is use drink names on delivery?
What is take order using pivot points?
What is ring in order?
6 - 7 bones
What is our half slab portion?
Barefoot
Kendall Jackson
What chardonnay do we have?
Sour Cream, Butter, Cheddar & Bacon
What comes on loaded mash and bakers?
The Texas Roadhouse mission statement.
What is Legendary Food, Legendary Service?
Arrive
What is deliver apps in 6-8 minutes?
What is deliver salads in 5 minutes?
What is deliver entrees 12-15 minutes?
What is check back within 2 minutes or two bites?
What us auto refill until entrees arrive?
What is pre-bus unused items?
3 Sides
What are our Medallions and Grilled Shrimp Dinner?
Bartons
Sweet N' Sour Mix
Coke
What is a $5 LIT?
Bottle of water
How can you upset water ?
The location of the first Texas Roadhouse.
Where is Clarksville, Indiana?
Respond
What is honor guests needs with a smile?
What is anticipate guest's needs quickly?
What is maintain table? (refill drinks, pre-bus, replace napkins)
What is be courteous, read your guests?
8oz, 12oz, & 16oz*
What are the sizes for our new your strip?
* Bone In Steak
OJ
Pineapple Juice
Cranberry Juice
Malibu Rum
What is an armadillo punch?
Extra patty
How to upsell a burger?
The name of Texas Roadhouse founder's new book.
What is Maden From Scratch?
Thank You
What is drop check?
What is make change quickly?
What is give a heart felt thank you with a smile?
Ingredients in a smokehouse burger
What is BBQ Sauce, Sautéed Mushrooms & Onions, Jack and American Cheese
Shake 5x & Pour
The Legend Margarita
Jalapeños, Bacon bits, & Cheddar
How do you up sell a blossom?