Roadster History
This person is the founder and was CEO of Roadster until we merged with CDK
Who is Andy Moss
This is the cost of Express Trade
What is $295
Express Response sends communications out by this method for dealers
What is email
When new incentives are released it takes Roadster this amount of time to update
What is 24 to 48 hours
ESL replaces this tool on a dealerships website
What is Chat
Before becoming a software business for dealers Roadster operated as this
What is a Brokerage
Express Trade integrates into this 3rd party appraisal platform commonly used by dealerships.
What is vAuto Provision
Express Response sends this many responses on the dealers behalf
What is 1
A dealers storefront is call this when they require a customer to submit information before seeing any prices
What is locked
What is 24/7
This OEM was the first to have a tier 1 website integration
Who is Mazda
The Express Trade values come from this source
Who is the dealership
Express Response customer's show this event on their profile AFTER clicking into the communication sent
What is referral
The rates in the Express Store are based on this information from the customer
These three 3rd party messaging platforms integrate with ESL
Facebook, Google My Business, and SMS
As of March 1st 2022, this brand has the most express stores
Options and packages on Express Trade are pulled in from this 3rd party source to help the dealer value the car
Who is Kelly Blue Book (KBB)
What is sales
When a customer first engages with the "Continue" button on the VDP this event is triggered (and possibly sent to the CRM)
What is order started
This is the amount of time an agent has to respond to a customer's chat on ESL
What is 30 seconds
This is the number of certified OEM programs that Roadster has as of March 1st 2022
What is 17
When submitting photos in Express Trade, this is the number of specific photos asked for
What is 8
This is the format that leads must be sent to Roadster for Express Response to work
What is ADF
The advertised selling price of the Express Store
What is $2295
By chatting with our agents a customer is this much more likely to complete a credit application
What is 3 times