May I Help You
What Time Is it?
Other Help
General
Can I Get That.
100

A person may submit an app in-person, by Mail/Fax, epass, telephone and this way?

What is the FFM?

100

This happens to an app when workers are awaiting a DDS determination.

What is placed on Stop Clock?.

100

This program provides Nutrition Assistance.

What is Food Stamps?

100

Suggests that the individual complete a mail-in/Epass application when he appears at the agency.

What is Discouragement?

100

Annual cash payment to low-income households to assist with heating costs

What is LIEAP?

200

If this item is missing you do not have a complete app.

What is the signature of the applicant or A/R?

200

This is 2 working days prior to the end of every month.

What is Pull-Check?

200

A program for pregnant women and children under 6 to reduce chances of health problems by poor nutrition. 

What is WIC?

200

This requires clear and concise documentation and supervisor approval when a client decides not to apply and prior to signing an application.  

What is an Inquiry? 

200

A program of medical assistance for individuals under age 65 who meet Social Security's definition of disability.

What is MAD?

300

This is the time period for keying an application into NCFAST.

What is 3 days?


300

DHB-5097

What is 12 Days.

300

This provides the delivery of Medicaid and health services as well as additional services through contracted arrangements between state Medicaid agencies and other healthcare agencies.

What is Managed Care?

300

These types of information is requested after approval of an application.

What is Post Eligibility?

300

Special Medicaid for individuals placed in the community who are at risk of institutionalization.

What is Community Alternatives Program (CAP)?

400

This type of application is submitted from an agency outside of the individual’s county of residence.

What is a COURTESY APPLICATION?


400

Local Hearing scheduled.

What is 5 days.

400

Helps low-income individuals afford telephone service and to receive a credit on their monthly telephone bill.

What is Lifeline/LinkUp Assistance Program?

400

This information may cannot be shared with Authorized Reps.  

What is 3rd Party Info “Confidential” “Do Not Release” or SSA information?

400

A prescription drug program through Medicare.

What is Medicare part D?

500

An individual may do this with in 60 days of an application decision. 

What is request a hearing?

500

Clients request for additional time.

What is 12 days?

500

Regulated utility companies cannot discontinue service from November 1 through March 31 of each year for certain eligible households who are under this. 

What is a Limited Moratorium?

500

5050

What is SSI Emergency Certification for Medicaid form?

500

Managed Care for People who need services related to a mental health disorder, substance use disorder, intellectual/developmental disability or traumatic brain injury.

What is a Tailored Plan?

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