Forms
We should be discussing the appearance or Details amongst each other; True or False?
False
Which type of line should be used to call 911
RBFCU Landline
Which keys should be hit when dispensing money during a robbery?
ALT + shift + I
What 3 forms can be found in the RED folders?
Robbery Response, Important Phone #'s, Witness Form
When should alarms be activated?
ONLY when safe to do so
What is something we can utilize to tell the members height?
Height guide on the door
What 3 locations can the robbery folders be found in?
TL, BM Office, and LC
What is the RBFFCU Safety & Security Extension?
74589
Being observant; what are 5 teeth details to look for on the witness form?
Straight, crooked, Buck, Discolored, Missing Teeth
Which form provides the contact info for the media?
Robbery Response
Good practices when handed a robbery note?
Handle note by edges set aside or drop to the floor
In what order should the following be done:
-Separate incident teller -Call 911
-Notify employees, security officer, & members
-Lock ALL doors -Notify Security team
-Lock ALL doors
-Call 911
-Notify employees, security officer, & members
-Separate incident teller
--Notify Security team