ROBBERY
Our safe haven
What is 7/11?
True or False
Couriers/vendors should be allowed in the Branch before or after business hours
False
(unless you are sure of who they are and their reason for being there)
The amount FDIC covers for each depositor
What is $250,000?
True or False:
Accounts can be opened with expired DL/ID
False
What is 6174 and Judy Long?
The ambush code
What is 1225?
When to set off the silent alarm if there is a robbery
What is when the robber has left the building?
DO NOT set off the silent alarm while robber is in Bank to avoid actions that could lead to violence.
E-Personal checking accounts require this in order to avoid a monthly service fee
What is Direct Deposit or Student <25 years of age?
The fee amount for replacement debit cards
What is $10?
Who qualifies for our Sterling Checking Accounts?
What is 62+?
The people who are allowed to enter the building alone before or after business hours
What is officers, branch managers, and business partners?
The person who audits compromised teller drawer
Mel Harrington or Brian Scott (Mindy Kelly if Brian is unavailable)
When can you remove a signer from a personal account?
What is you can remove a signer from a personal account if the signer has passed away (providing the death certificate) or with Kelli's approval
The website to gather the Certificate of Formation, Certificate of Filing, etc.
What is the SOS website?
True or False:
Alloy is required when adding a new signer to an existing account
True
(And when opening a new account even if they are existing customers)
When all clear signal is not set in a timely manner and the first opener does not answer their cellphone, and a take-over robbery event is suspected, you call the direct line and ask for who?
What is "I'm call for Mr. Murphy?"
Who to call first if there are unknown/suspicious vehicles in the parking lot
What is law enforcement?
All legal documentation presented at account opening (Powers of Attorney, Guardianship, Estate/Trust Documents, etc.) is sent to who?
What is Doc Review?
The age that minors can open checking/savings accounts with a joint owner (parent/guardian) and possess debit cards
What is minors 15-17 can open checking/savings accounts (with a joint owner) and possess debit cards?
Mesquite's Treasury Specialist
Who is Katie Lujan?
The opening procedure
What is both openers must circle the building to look for anything suspicious. Second person will be watching out for the first person from their vehicle. First person deactivates the alarm for perimeter only, if not already deactivated by a Business Partner/Officer/Manager. Perform a complete walk through of the branch before opening/closing. Turn on lights as you walk through to illustrate the area was checked. Look up check ceiling tiles. All Clear Signal to be in place by first person when opening procedures are complete and not removed until the branch opens. Second person deactivates the vaults.
Closing procedures
What is secure all cash/negotiables, etc., check all areas of Branch to determine who is still inside, Business Partners may stay after closing; If this is the case, the Branch staff will set the cash/vault alarm, and the Business Partner will be required to set the Perimeter Alarm when leaving. Be sure blinds are up to at least the six-foot level. It is preferred that two people close the Branch, set the alarm and walk out together.
The percentage a signer holds to be listed on the BO form
What is 25% or more?
Name the type of products Treasury provides
What is Remote Deposit Capture, Wire Transfer Agreements, Merchant Services, ACH Origination, Positive Pay, Payroll, Sweep Accounts/Zero Balance Accounts, Lockbox, Cash and Deposit Courier Services
The documents you need to remove/modify a signer(s) from a business account
What is the business provides meeting minutes and is signed by the secretary, and receive the new signer's customer information