Robbery
IF contacted by the media, whom do you direct them to?
Susan Blair
Ashley Henderson
When can you enter the building?
After the all clear signal is giving. (safe banker)
What is the bait?
12 $20 bills secured on and alarm tile
evacuation site
front stop sign
What is the UIR?
Unusual Incident Report
In the case of a bomb threat or extortion attempt, you should
Treat the threat as real. Report it immediately to your supervisor.
Name the three common closing practices.
Lock
Check
Notify
How often are the security devices tested?
Quarterly
What is in the packet
Emergency response guidelines
How long has OZK been established?
When was it established?
118 years
1903
Preventing a robbery
Training
bullet-resistant barriers
client greeters
observing clients
What is the opening procedure?
Both employees are to circle the banking center (in their car) upon arrival to the banking center
Always use the most visible entrance
Inspecting employee parks close to the door and inspects interior
Once deemed safe, inspecting employee will: utilize safe banker app.
Never open the door for the lookout. They should use their own key
Post the all clear signal once the lookout has entered
Name some of the security devices utilized on a day to day bases.
Closed-circuit television, digital systems, maneuverable cameras. Fire protection devices, smoke alarms extinguishers, evacuation routes.
Where is the Robbery packet located
At every station, office and in the work room next to the cork board.
4 CIP requirements
* Full legal Name
*DOB
* Address no P.O. Box
*SSN / ITIN (TIN)
List some does and don'ts during a robbery.
Does: stay calm, memorize as much as possible, retain evidence, activate alarm
Don'ts: draw attention, help robber, outsmart robber, follow robber out of the building.
Closing procedures
Lock up negotiable items and teller drawers
Lock safes and applicable doors
Check interior door locks and windows
Inspect the premises
Set the alarm
Lock door and exercise extreme caution when exiting
Leave the banking center with another employee
What is the ambush code?
the zip code 72756
emergency employee designations
name your person areas
jen: doors
jackie: phones, documents
pauline: recording descriptions, maintenance of 1st aid
jiayao: obtaining statements
Lindsey: up to date emergency contact info, safety coordinator
Who is allowed to turn in the Surprise audits?
BRS or higher
When implementing the evacuation plan, who do you report to?
Safety coordinator, notify the facilities contact
Bonus round: Who is the safety coordinator?
Lindsey
What does duel control mean?
Dual control means that you have daily tasks requiring two extra measures to protect you, the bank, and our clients.
The bank is required to have a minimum of 4 security equipment's, What are these?
1. A vault
2. Lighting around the vault
3. Tamper-resistant locks
4. An alarm system
Who is our cooperate security contact?
Michael (Mike) Reyes
If requesting a debit card for an authorized signer, minor, or POA. What is the proper signature for approval required.
AS: BOM
Minor: BCM
POA: BOM