Secret Shopper Showdown
How many total points on a shop that are solely based off of crew personality/attitudes?
**Including satisfaction points
What is: 117points
What year was Rockham founded?
What is: 2004
What location is the oldest standing Five Guys location in the franchise?
What is: Bethany, DE #19
What insurance company do we use for Workers Comp claims?
What is: Travelers Insurance
What is the acronym for the 6 pathogens that require the exclusion?
What is: Send Super Sick Employee Home Now
How many total points on a shop that is solely based off of cleanliness in the dining room/restrooms?
**Including satisfaction points
What is: 150 points
What location was the first Rockham store?
What is: Keystone aka Glen Mills area
What store brought in the most sales for 2025?
What is: Fairfax, DE
What insurance company do we use for customer Slip and Falls?
What is: Travelers Insurance
Handwashing sinks must be at least what temperature?
What is: 85F
How many points is Q40. Were all employees handling food properly using gloves?
What is: 5 points
Who has been employed with Rockham the longest?
What is: Trinidad Sandoval (Fairfax, DE)
How many states does Rockham cover?
What address does Rockham use?
What is: PO Box 1437 Exton PA 19341
What THREE line items are worth 5pts for first offense?
What is: Hot holding, Cold holding and bread handling.
How many points is Q51 worth? Parking lot/landscaping and outdoor dining free of excessive litter?
How many locations does Rockham currently have open for business?
What is: 61 locations (3 in construction!)
What two locations hosted the Five Guys semi-finals this year?
What is: Willow Grove and North Brunswick
Which HR employee started their career by flipping burgers?
What is: Cindy Quattro
What is the current quarter's training topic during audits?
What is: Pulling up the previous quarter CAP and that it is completed.
How many points can a store loose for having a soda machine completely out of order?
What is: ZERO
What does the Rockham name stand for?
What is: Rock (Colorado) Ockham (Priest, created Ockham Razor), Complexity is riskier than simplified.
What is the distance between the most northern store and most southern store?
What is: North Bergen, NJ and Salisbury, MD (228 miles)
How many total employees does Rockham have listed in Paylocity?
What is: 1290 employees
What pattern must be present at the bottom of each employee's non-slip shoe?
What is: Honeycomb!