IR Writing
Difference between witness and respondent
What is witness(any and all staff responders involved) respondent(involved residents, guests,or other.) Page 25(RAM)?
The time for rounds weekdays and weekends
What is Weekdays (Sun-Thurs) 5pm-8am & weekends (Fri-Sat) 5pm-5pm the next day?
three examples of prohibited items
What is Microwave, airfryer, extension cord (with no surge protection), etc.?
example of Emergency Maintenance
What is Room flooding, total power outage, damage to odu property, etc. Page 38 (GTLOC) ?
The time RAs on duty are supposed to sit the desk
What is 8pm-12am(midnight)?
Third person writing (no pronouns), space out paragraphs
What is the basic format of an IR?
The duty phone and the bag go here after you complete your duty shift at 8am?
What is Siris’ Office?
You smell cannabis in a hallway but cannot pinpoint it
What is Conduct IR?
Eyes on the scene, take pictures of damage or mess, submit work order via work order website
What is the procedure for writing a work order?
where you would register a guest
What is Starrez?
When the incident report should be written and submitted
What is Following the incident or by 8am the following morning?
You submit your duty reports at this time on the weekends
What is 8am?
A resident is blasting music during Quiet Hours (the resident has already been warned about noise)
What is Conduct IR?
example of Non Emergency Maintenance
What is Burnt out lights, water too hot or cold, sink or tub draining slowly Page 38 (GTLOC)?
A log letting us know what keys are present, in use, or missing
What is a key audit?
True or false? I should write an IR for a resident’s family problems.
What is True Page 25 (RAM)?
The two places you can refer to, to find information on anything HRL related
What is Guide to living on campus and the RA Manual (RA Duty Binder)?
A resident accidentally breaks the microwave in the common area
What is Non Conduct IR?
the Facilities Management phone number
What is 757-683-4269?
Ask for first and last name, UIN (or driver’s license number), verify person's residency via starrez, open door by pressing # on phone
What is the procedure for answering the phone for someone trying to get into the building?
Four things in an IR that need to be accurate
What is Date, Time, Location, and Duration or confrontation or situation?
Credibility, Confidence, Calmness, Consistency, Confidentiality
What is the 5 C's of Confrontation?
When a incident report should be written and submitted
What is Following the incident or by 8am the following morning?
Who is responsible for laundry maintenance?
What is Caldwell & Gregory?
Verify student lives in space via starrez, log resident’s information into x-key and duty log, sign out spare x-key and explain lock out policy
What is the lock out procedure?