ACRONYMS
A 4G wireless standard that provides increased network capacity and speed for smartphones and other cellular devices compared with 3G technology. LTE stands for this....
What is Long-Term Evolution?
A procedure that we do in Vision 21 that will take everything active on a customer’s account and resend this information to the switch.
What is a Resend to Switch?
This SOC Code prevents the customer from accessing the Rogers Extended Network after using it more than 50% of the time during the last 3 billing cycles.
What is BLKEXTR?
+1-403-425-0267 is the National Voicemail Deposit Number. +1-403-425-0268 is what this second Voicemail Platform Number is.
What is the National Voicemail Retrieval Number?
Need to use the Internet on a cellular network? APN is short for this gateway between a mobile network and another computer network, frequently the public Internet.
What is Access Point Name?
A procedure performed in the N.I.C.E. Tool that deletes the customer's entry in the VLR and the SGSN database.
What is an End Registration?
Wireless Networks in the United States, AT&T and T-Mobile, began shutting down this network technology in February 2022.
What is 3G/UMTS (HSPA)?
This Android Messaging service offers a more pleasant texting experience for customers.
What is RCS?
Need to make a call using your smartphone? A SIM is short for a specific card that makes it possible for a mobile device to connect to the Rogers Wireless Network.
What is a Subscriber Identity Module?
In SMS OMAP, this function allows you to view the time stamp and other details of a text message that was either sent from a specific Wireless phone number or received.
What is Trace a User's Message (or the SMS/Default Query)?
WiFi Calling is available on select devices using these operating systems.
What are Android and Apple/iOS?
This size is what an image gets compressed to when sending and receiving an MMS on Rogers LTE or 5G.
What is 1 MB?
What is Global System for Mobile Communications?
In HD Insight, you can find distances and other information about cell towers near the customer by querying this information.
What is the customer's current location/address?
When attempting to access the Internet while using Extended Coverage, you should always ensure that this setting is enabled.
What is Data Roaming?
This master security code allows for unblocking and resetting the PIN for a SIM card.
What is PUK?
An application that allows systems to run commands to Managed Elements in a controlled environment, NICE stands for this....
What is Network Interface Command Extender?
In NICE, this function allows us to validate if a customer successfully onboarded Wi-Fi Calling from their device.
What is Query Subscriber Profile from SPDR?
WiFi Calling is available to use internationally just like we use Roam Like Home, with an exception being this popular vacation destination.
What is a cruise ship?
This unique serial number identifies a subscriber to the Rogers network.
What is the IMSI number?