Consumer Bill of Rights
to be protected against the marketing of products and services that are hazardous to health or to life.
What is the right to safety
With the personal presence or action of the individual specified.
What is In person?
Flammability is the capacity for catching on
fire.
What is Flammable Fabrics Act
enforces laws and regulations preventing distribution of mislabeled foods, drugs, cosmetics, and medicinal devices.
What is the FDA
Is an agency of the U.S. Department of Transportation
What is the Federal Aviation Administration (FAA)
Individuals have the right to be informed about the collection and use of their personal data.
What is the right to be informed
The usage of a phone to contact an official
What is By Phone
A recall is a request for consumers to return a defective product to the manufacturer for a refund or repair.
What is Hazardous Substances Labeling Act?
Protects consumers from unreasonable risk of injury or death from potentially hazardous consumer products.
What is CPSC (Consumer Product Safety Commission)
A federal law enforcement agency that investigates consumer problems pertaining to illegal use of the mail
What is United States Postal Inspection Service?
The right to be heard means that children are able to participate and be involved in decisions and matters that affect them, in accordance with their age and maturity.
What is the right to be heard
Sending an electronic letter to an official
What is By Email
Generic drugs are medications with the
same composition as the equivalent brand-
name drugs, but they are generally less
expensive.
What is Kefauver-Harris Drug Amendment?
Regulates interstate and
international communications by radio,
television, wire, satellite, and cable.
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What is the FCC
A clearinghouse of information about local businesses.
What is Better Business Bureau BBB
The right to redress: to work with established mechanisms to have problems corrected and to receive compensation for poor service or for products which do not function properly.
What is the right to redress
Sending a paper document, or a writing to an official to contact them
What is By Letter
Warning labels advise consumers of risks and safety issues.
What is Cigarette Labeling and Advertising Act?
Regulates unfair methods of competition,
false or deceptive advertising, deceptive
product labeling, inaccurate or obsolete
information on credit reports, and
concealment of the true cost of credit.
What is the FTC (Federal Trade Commission)
Is comprised of representatives of the home appliance industry.
What is The Major Appliance Consumer Action Panel (MACAP)
the right to acquire the knowledge and skill to be an informed consumer throughout life
What is the right to consumer education
Using a faxing machine to contact an official
What is Faxing
Care labels give instructions for cleaning, wash and dry temperature, and other care needed to preserve the product.
What is Care Labeling Rule?
Is a federal law
enforcement agency that investigates
consumer problems pertaining to illegal
use of the mail.
What is the USPIS (United States Postal Inspection Service)
Operates the National Fraud Information
Center, established in 1992 to combat fraud.
The National Consumers League (NCL)