RESIDENT DIRECTOR
This is the primary responsibility of an RD when it comes to managing housing.
What is overseeing the residence hall operations?
CDs are responsible for the development and success of these.
What are residential programs or communities?
CCs are responsible for assisting this higher-level staff member with administrative tasks.
What is the Resident Director or Community Director?
RAs conduct these at least once a month to ensure student wellness.
What are check-ins or room rounds?
OAs provide this type of support to students and staff at the front desk.
What is customer service?
RDs often manage conflicts between these two types of groups in the residence hall.
What are residents and staff?
CDs collaborate with these campus departments to ensure student success.
What are counseling services, academic advising, and campus security?
CCs often supervise this group of student leaders.
Who are Resident Assistants (RAs)?
This is a common responsibility of the RAs after business hours to maintain order.
What is being on-duty or conducting rounds?
OAs typically handle these, which relate to resident inquiries and administrative tasks.
What are phone calls, emails, and document processing?
RDs are in charge of this process, which helps build community in residence halls.
What is programming or event planning?
A key aspect of the CD’s role is supporting student growth in this area.
What is personal and professional development?
CCs play a major role in supporting these in residence halls, ensuring they meet students' needs.
What are community-building activities or initiatives?
RAs play a key role in this type of programming to build community within residence halls.
What are social and educational events?
OAs assist in managing this, which tracks equipment, keys, or packages for residents.
What is an inventory system or package log?
RDs handle these to ensure the safety of students during a crisis.
What are emergency response protocols or crisis management?
CDs frequently use these types of assessments to improve residence life services.
What are student feedback surveys or program evaluations?
This key responsibility involves ensuring that the community upholds housing rules.
What is enforcing policies or addressing conduct issues?
When residents have conflicts, RAs use this skill to mediate and resolve issues.
What is conflict resolution?
OAs play an important role in distributing this type of vital information to residents.
What are notices, memos, or newsletters?
This is the primary focus of an RD’s long-term planning for the building they supervise.
What is enhancing student engagement and retention?
CDs often deal with this type of issue related to student well-being.
What are mental health crises or behavioral issues?
CCs help to develop these strategic tools for the ongoing improvement of the residential community.
What are long-term programming plans or student engagement strategies?
RAs are expected to do this when students exhibit behavior that threatens the community's well-being.
What is document incidents or write incident reports?
OAs are often the first point of contact for this when residents need assistance or repairs.
What are maintenance requests or work orders?