Systems what?
Who are you?
What is this Life Ins you speak of?
Anything goes
100

The system used for verification

What is CFE?

100

My life is covered by the policy, however I cannot receive information or request changes. 

Who is the insured?

100

A contract between a policy owner and insurer that guarantees a death benefit will be paid to the beneficiary. 

What is Life Insurance?

100

The two main beneficiary types that you will see on a Life policy. 

What are Primary and Contingent?

200

The system used to document call notes or send requests to the processing teams?

What is Chorus?

200

I will receive the Death Benefit if the insured passes away.

Who is the beneficiary?

200

The type of product that would have a fixed premium.

What is Term?

200

The amount paid to maintain a life policy.

What is premium?

300

The system used for incoming and outgoing phone calls. 

What is Five9?

300

There are more than one of me on the policy and we all need to be in agreement and sign all forms for change requests.

Who are joint/multiple owners?

300

I am typically awarded to a Whole Life policy, however I am not guaranteed. 

What are dividends?

300

An option that a client may have at maturity, that can extend the life of their policy.

What is maturity? 

400

The system we would use to find archived correspondence on a policy.

What is IDM/Vignette?

400

I am an entity that only an individual, named in a legal agreement, can speak on the policy on my behalf.

What is a trust?

400

I am a feature on permanent products that allow you to borrow cash value that can be repaid in full to restore the value of the policy. 

What is a loan?

400

The two type of Term products that are available from Penn Mutual. 

What are Convertible and Non-convertible?

500

The system used to send correspondence to clients, update calendar and check current interest rates. 

What is Outlook?

500

I am a role that is added when a client needs to use the policy to secure a financial debt.  

What is the Collateral Assignee?

500

The point when the cash value of a policy is paid to the policy owner, at the end of the policy life.

What is maturity?

500

These are the three most common reasons a client will purchase life insurance. 

What are living expenses, medical expenses and fuenral costs?

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