The system used for verification
What is CFE?
My life is covered by the policy, however I cannot receive information or request changes.
Who is the insured?
A contract between a policy owner and insurer that guarantees a death benefit will be paid to the beneficiary.
What is Life Insurance?
The two main beneficiary types that you will see on a Life policy.
What are Primary and Contingent?
The system used to document call notes or send requests to the processing teams?
What is Chorus?
I will receive the Death Benefit if the insured passes away.
Who is the beneficiary?
The type of product that would have a fixed premium.
What is Term?
The amount paid to maintain a life policy.
What is premium?
The system used for incoming and outgoing phone calls.
What is Five9?
There are more than one of me on the policy and we all need to be in agreement and sign all forms for change requests.
Who are joint/multiple owners?
I am typically awarded to a Whole Life policy, however I am not guaranteed.
What are dividends?
An option that a client may have at maturity, that can extend the life of their policy.
What is maturity?
The system we would use to find archived correspondence on a policy.
What is IDM/Vignette?
I am an entity that only an individual, named in a legal agreement, can speak on the policy on my behalf.
What is a trust?
I am a feature on permanent products that allow you to borrow cash value that can be repaid in full to restore the value of the policy.
What is a loan?
The two type of Term products that are available from Penn Mutual.
What are Convertible and Non-convertible?
The system used to send correspondence to clients, update calendar and check current interest rates.
What is Outlook?
I am a role that is added when a client needs to use the policy to secure a financial debt.
What is the Collateral Assignee?
The point when the cash value of a policy is paid to the policy owner, at the end of the policy life.
What is maturity?
These are the three most common reasons a client will purchase life insurance.
What are living expenses, medical expenses and fuenral costs?