Cash
How much should the drawer be set to every night?
$200
What time can you start closing the front of the store?
How do you clean and organize the fridge
- wipe as much as you can down
- organize the cans + pretzels + cheese
What do you say as a customer is leaving?
"See you tomorrow"
If a customer pays in cash, then says to "keep the change" - what do you do?
Put the change into the tip jar
What do you write on the envelope?
Initials - Date - Deposit amount
MH + HB - 1/31/26 - $131.26
Who takes out the trash?
Opening or Mid-shift
What do you do once you completed your task?
Send a photo in the sling group chat
Are you allowed to sit down while taking an order?
No
If you dont show up in a Sodabox uniform, what do you wear?
The apron!
If there is enough change in tips to make $1, what should you do?
Exchange it for a bill from the drawer
What do you do with the soda nozzles every night?
Rinse and scrub them then leave them to dry on the grates
What do you do when a syrup or puree bottle runs out?
Replace it with a full bottle and throw the empty one away.
DO NOT leave it for someone else to handle
What are you supposed to ask every customer?
If they'd like any treats!
When prepping cheese, how much do you full up the cup?
3/4 of the way
What on the receipt tells you how much to put in the envelope?
Actual Deposit
What should be the first and last thing you do?
check the bibs
When we get a sysco shipment, what do you do with the limes?
Take them to the sink and wash them prior to putting them in the bin
If a customer asks to get a diet or sf soda what should you then ask them?
If they want sugar free syrups too // make it lowkey
What is the earliest you can clock in?
Opening - 10 minutes early (9:50)
Mid + Closing - 5 minutes early (11:55, 2:55, 3:55)
What should the opener do every morning?
Make sure the drawer is at $200
How do we now deep clean flavor island?
Closers scrub the wooden panels with soap and water EVERY night and leave them out to dry
Openers will put it back together the next morning
If you have already completed your task, what should you do?
Anything but sit around
What is the script you're supposed to follow while interacting with a customer?
1. Hey how are you, have you been here before? What can I get for you today?
2. Anything else? What about a treat...
3. Ok (customers name) heres your (drink names)
4. Have a great one, we'll see you tomorrow
Besides your uniform, what must you wear every shift?
Your name tag