Bedding
Mattress replacement on failure
What is the best reason to buy our mattress protectors?
The length of time a customer has to cancel a vendor direct
What is before end of business the same day?
10 and 12%
What is the cost for non motion & motion ESC coverage?
These count towards your Finishing Touch goal.
What are sofa tables, ottomans, rugs, rug pads, floor lamps, and DECO?
One Google review
What do you need to qualify for our Early Out contests?
Only if not stained
What is when our drivers will remove old bedding?
The amount of time your customer has to report damaged doorway delivery items.
What is 48 hours?
This condition or issue was "recently" added as something covered by our ESC program.
What is seam separation?
21 a month.
How many Finishing Touches do you need a month?
1 pair of Blue denim (color match) only
How many /what kind of pillows come with the Pacific Grove?
Advanced Relief Material.
What is the name of the material TEMPUR uses that is different than other foams?
The information you need to write on a check.
What are the phone number, order number, store number, license number, auth number, date of birth, and state of issuance?
This kind of pet damage is covered by our ESC program.
What is biological staining?
These ottomans don't count as Finishing Touches.
What are bumper ottomans?
Monday though Saturday 10 - 4:30 & Sunday 11 - 5:30
What are our pick up hours?
The substance found exclusively in RTG Tuft and Needle mattresses.
What is T&N Adaptive Cool?
Delivery dates to offer the customer on a reselect
What is the next available standard open delivery date and beyond?
The percentage you make on ESC.
What is 12%
10%
What percentage do Finishing Touches pay?
No longer "free"
What is doorway delivery?
Every base except the 2900
What is are storage bed compatible?
What is have at least head and feet adjustablity
Starts at $69.99
What is (the cost of) the first tier of doorway delivery?
What failure is NOT covered under the manufacturer warranty but IS covered with ESC on all PWR and lifestyle bases?
What is a power surge?
These are 3 key upgrades for Finishing Touches within a package.
What are: Table lamp to floor lamp. Any occasional table to a sofa table. Cocktail table to cocktail ottoman.