Hourly/ Maintenance
Sales/ Procedure
Commercial Protocol/ Service Titan
Plumbing Code
RooterPLUS History
Plumbing Knowledge
100
1.33%
What is the mark up for materials
100
Building relationships with potential customers
Rapport
100
Do not discuss_____ and or _____ with tenants or residents unless specified to do so.
What is pricing & diagnostics
100
Inspects boilers in the state of Georgia
Who is the state Fire marshall
100
This is the year RooterPLUS started in Atlanta
What is 1994
100
One way valve designed to allow air to enter the plumbing drainage system when negative pressures develop in the piping system
What is an Air admittance valve
200
Labor, Materials, equipment, trip
What are the four categories required for each call
200
Types of questions allow you to get answers that build conversations, not yes or no
What are open ended questions
200
List three functions you can access in the "Job" tab on the left menu of the screen
Listen to call recordings, contact customer, get directions to a jobsite, add a PO, review pinned notes/tags, access recommended estimates
200
Color of primer used in drainage systems
What is Purple
200
Aside from Gary, this is RooterPLUS's longest tenured employee
Who is Cowboy- 2004
200
This system separates the grease from the water
What is a safe waste system
300
Arrival, Check in, _____, Diagnostics, Resolution
What is Location
300
When not sure of a plumbing answer, this is a sure guide
Hint: Alternative to calling Chip
Code Book
300
_____ is required before doing any work, and the _______must be in your invoice summary
What is approval, and Name of Property Manager
300
Minimum size of a building drain
what is 1-1/4"
300
This is the month and year that RooterPLUS purchased Absolute Environmental
What is April, 2015
300
1/4" 1/8" 1/16"
What is the minimum slope per foot
400
water heaters, cable camera, leak location, smoke test, working on a ladder
Hint: Labor
What are jobs requiring two techs
400
After being approved for Green Sky, a GA applicant must then do this
Approve the loan through email
400
If you do not_____ on your Ipad, you cannot build_____.
What is arrive & estimates
400
Weight of 1 gallon of water
What is 8.33 LBS
400
Gary learned plumbing and spent his early years working for this Nationwide plumbing Company
What is Rescue Rooter
400
What is 400Ft between or change in direction
Location of manhole
500
Over time rates, and trip charges ONLY apply to these types of calls.
What are facility maintenance companies
500
Phrase used when excepting a partial payment or postdated check
"We pay you, when they pay us."
500
What procedures must be taken before closing out a Commercial ticket requiring concrete/ asphalt replacement
What is concrete/ asphalt replaced & pictures taken for documentation
500
PVC is the abbreviation for
What is polyvinyl Chloride
500
This is the number of Jeffers/ Plumley Family members who have ever drawn a paycheck from RooterPLUS
What is 10
500
That part of the lowest piping of a drainage system that receives the discharge from soil, and or other drainage pipes, and extends 30" beyond exterior walls
What is building drain