EASY
How many leaves does a starting regular employee have?
15 VL
5 SL
Based on our cheat sheet, How many countries are under TIS as of now?
25
In ROR reversal process, what ledger account must be use as Main Account?
200100
Previously, how many RTO in a month?
8
In the process of retainer transfer, how many accounts are needed to transfer the retainer?
2 accounts
In processing USA what sections must be filled with regards to address?
Country
ZIP/postal code
Street
City
State
Who are the Analyst in the team?
Cherry - SR Analyst
Bobet, Dan, Michelle - Analyst
What section in the Titan we can identify if the client payment of ROR is a Credit Card?
Payment Management
In Partial ROR, if the booking of the client is ending Sept 2026 with a Long term office retainer amounting to 1,450.00 and retainer on file of 4,250, how much should be the Partial ROR?
1,350.00
Name all the Managers that handle the ROR team.
Okawa, Eizel Hiren
Camero, Jocelyn
Abenales, Regina
What countries has a currency of XOF?
Cote Ivory Coast / Ivory Coast
Senegal
In full ROR, if the client Workstation booking was ended Dec 2025 has an outstanding balance of 325 and retainer of 876, how much should we refund?
551.00
Name all the Return of retainer with their region and retainer transfer processors.
APAC - DAN, JANIS, ANDREA, VIVIEN
EMEA - BOBET, CRESELLE, KEN, RHEA
LATAM - ACE
NAM - YANG, LOIUE, CREZZA
UK - MICHELLE
TRANSFER - CLARISSE, BEN, JUSTINE
Name 5 countries that needs a Central Bank Purpose Code as a requirement in processing ROR and Partial ROR.
China, Colombia, Egypt, Hongkong, Indonesia, Japan, Malaysia, Norway, Philippines, Qatar, Russia, Singapore, Sweden, Thailand, UK, Ukraine, UAE
In processing a Partial ROR, how would you calculate the refund if the client’s has a long term office booking amounting to 6,750 ending Sept 2026 and the account still has an outstanding balance of 5,560 not due. Retainer on file of 9,850. What amount is the partial ROR to be process?
0
Future Dated
Retainer on file - 9,850
Required retainer - 13,500
End date - Sept 2026