SPS
Internal Theft
Better Brands
Merchandise Protection
100

SPS can lead shrink culture, drive shortage awareness, and ensure associates are conducting key LP programs.

What is a 2 Rated?

100

When leaving after a shift, this process provides not only a great impression of control, but an opportunity to identify potential theft issues.

What is Code 50?

100

Use a gold pen and write the price, rounded to the nearest dollar, on the inside, right hand corner, of the Outerwear Care Tag.

What is Better Brands Outerwear Process?

100

To ensure your team has this tool available to reference, print and hang one copy on each Z-Rack, Mini-Hummer, Go-Back Cart, etc. in your Store.

What is How to Tag Guide?

200

ALL Associates can provide Command Presence by confidently greeting each Customer with eye contact. This ensures our Customers know you are there to help, while discouraging any dishonest behavior.

What is NON-SPS Store Best Practice Guideline?

200

A-R-E

What is anonymous, reward and example?

200

This area will include where Handbags are offloaded during Purification, if possible. This designates a specific area that only trained Associates can enter.

What is Orange-Taped Processing Areas?

AND / OR

What is Better Brand Processing Areas?

200

Apply a pin through the top center of the package and a piece of merchandise, and secure with the appropriate tag.

What is the direction for Packaged Basics?

300

The SPS is the face of Loss Prevention to Customers and Associates and their presentation is an important part of displaying the control and confidence needed to provide Command Presence in Stores.

What is the Best in Class SPS Presentation Guide?

300

Ensure you promote in every True News and Manager meeting so Associates are knowledgeable of the potential of up to a $5,000 reward. 

What is Alertline?

300

Hardlines Associates will sort these items (e.g., Socks, Basics, Backpacks, Accessories, etc.) into a specific empty carton to separate the items during the truck unload.

What are Nike non Apparel items?

AND / OR 

What is Nike STEP Process?

300

The Outerwear Cable (48” Screamer Cable) will be used, along with the Alarm Tag, to better protect all Outerwear priced $69.99 and above that arrive with the “CA” symbol or the “A” symbol.

What is Outerwear Cable Guide?

400

In order to ensure your Store is appropriately staffed with SPS/MSPS coverage based on your allotted hours, use this when scheduling and staffing your Best in Class Team.

What is the SPS/MSPS Coverage Guide?

400

Types of Internal Cases: Vendor, Price Variance, Employee Discount, Theft from Persons, and Policy Violations

What are Cases Ineligible for Prosecution?

400

Serves as a reminder to follow the most efficient path when running Shoes and Handbags from the Stockroom to the Salesfloor.

What is the Better Brands Travel Path Map?

400

Apply a pin through a pair of socks, through the side of the banded packaging, and secure with a Hard/Ink Tag.

What is the direction for Banded Socks?

500

This helps ensure Store Managers bring on board the right SPS/MSPS internal or external candidates.

What is SPS/MSPS Interview Packet?

500

MOD is observing the scan and bag process on a daily basis to identify potential sources of internal theft. MODs should observe multiple cashiers each day and log observations on the Daily Associate & Task Form.

What are Unit Shrink Observations (USOs)?

500

Associate calls over the SAS once the Shoes and Handbags Hummers are full.

What is Stop/Go Audit?

500

Now through December, your Stores will receive select boxed goods, that arrive with the “N” symbol, that need to be protected with a Spider Wrap. The items include: Keurig Coffee Makers $69.99+ and Disaster Preparation Items: $29.99+

What is Special Handling for Boxed Goods?

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