Point of Sale/Checkout
PeopleWorks & WorkJam
Store Devices
Receiving / Markdowns / Other
Help Desk
100

This is another language available at POS

Answer: Spanish Language

100

This is required to clock-in Early or Late

Answer: Manager Override

100

All visitors must follow this process prior to leaving a Ross or dd’s Store

Answer: Bag Check or Code 50

100

Your destination to locate manuals, policies, Store forms, is called

Answer: The Bridge

100

This electronic device is worn on the finger allowing the user to seamlessly markdown merchandise

Answer: Ring Scanner

200

This function is used to correct the item price

Answer: Price Override

200

This process allows you to submit hours for an Employee who missed their punches, was working at another location or Missed Benefit pay

Answer: Back Pay

200

This is whom you call for support when you have issues with your Technology

Answer: Help Desk

200

This application is used to order Signs

Answer: Sign Ordering

200

The computer located in the managers office is also known as this

Answer: Back Office PC

300

Manager uses this function to take extra cash from Register Drawer to Safe

Answer: Cash Pull

300

In WorkJam Task Management, this function allows you to reassign a task to another Store Leader

Answer: Manage Tasks

300

This is a city where our Corporate IT team is located

Answer: Dublin, CA

300

This is a Video Management System that you have in your Store (aka DVR)

Answer: 3VR / Genetec

300

This department is contacted if there is a physical issue with electrical outlets in the store

Answer: Facilities

400

This function allows to assign multiple tills at a same time

Answer: Assign Tills

400

Within WorkJam, you can access Training Videos via this tool

Answer: Knowledge Center

400

This device is typically used for associate training videos

Answer: Breakroom PC

400

This function is leveraged in ScanNow when an associate conducts a SET assignment; and finds product on the salesfloor without a price ticket

Answer: Reticketing

400

This device is typically located where the markdown equipment is stored and provides the store with internet capability

Answer: Router

500

Managers can use this report on demand to check Cashier’s performance

Answer: CPR on Demand

500

These items must be marked as complete to close a Task

Answer: Steps

500

This corporate group is responsible for the security cameras within the store

Answer: Loss Prevention

500

This function is leveraged to provide a percent discount when a manager walks the Salesfloor and sees merchandise slightly damaged

Answer: Manager Markdowns

500

The device typically located underneath register 1 or 2, connects each register together via an ethernet cable

Answer: Switch 2 / Front-End Switch

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