Cane's Fun Facts
How many buckets of Cane's Sauce can you have out at a time and why?
2 - To make sure the Cane's Sauce doesn't get too warm
What are the 3 P's
Placement
Portioning
Presentation
What does FIFO mean?
First in, First out which means to use the old products first and the newest products next or last
What does S.A.U.C.E. stand for
Smile
Attentive
Unique
Courteous
Enthusiastic
Name all (3) Zones
Front Counter
Drive Thru
Kitchen
What tasks must be completed outside prior to opening?
Trash Run & Lot Checks
List (3) possible Fry presentation problems
Sugar Tips
Green Fries
Limp and Soggy
Overcooked
What must the internal temperature of Bird be when it is fully cooked
165 degrees
What tool can you use to be sure your position is set up and ready to go for your shift - Name all (6)
Position Checklist:
Bird
Board
Toast
Front Counter
Drive Thru
Self Serve
What tool can be used to help support perfect execution in a Zone
In the Zone - Kitchen, Drive Thru or Front Counter
What stations are required to have a sanitizer bucket?
Bird Cart
Fryers
Boards
Toast
Name at least (3) things to look for when checking fingers for doneness
Firmness
Crust Integrity
Color Consistency
Crust Texture
Temperature
What temperature does marinade water need to be before adding Bird?
41 degrees or below
What tool can you use to be sure the Dining Area is set up and ready for all Customers
Crew KASADA
What does KASADA stand for?
Know All, See All, Do All
What are some things that can affect a Customer's Experience at Cane's?
Music being too loud/soft
Fan speed being too high
Clean Restrooms
Educating Customers on the Caniac Club and promoting the free Box Combo
When making Coleslaw, how often do you need to mix the coleslaw
Every two minutes to redistribute the dressing
What are the (5) Hot Spots on the fryers?
Oil Drain
Filter Pan Connector
Filter Hose Connection
Hose/Wand Connection
Filter Wand Spout
True or False. We call back complicated orders while talking to Customers.
False. Call back orders after the transaction is complete
How do you figure out how much time to assign to prep tasks - Use Cane's Sauce as an example. How much time do you assign to complete 24 buckets of Sauce?
70 minutes or 1 hour and 10 minutes
What are the (5) enemies of Oil?
Air
Heat
Moisture
Chemicals
Food Particles
What is the Mission Statement?
We take pride in What We Do - To Serve the Perfect Box - Fast, Friendly, Clean and Have Fun!
What are (5) ways we can provide great service to our Customers?
Providing a wait time for hot, fresh foods
Ensure order accuracy
If you see a Customer pull into curbside ordering spot, notify the Kitchen and ensure their order has fired to the KDS
Recognize Team Jerseys - Game Day Engagement
Take Surprise and Delight to the tables
Help with High Chairs or Booster Seats
What document should we review if we are focusing on the Customer Experience
Connecting with Customers
Where can I find out how much waste is expected for the shift
Perfect Shift Forecaster