Welcome to Moe's
The acronym we use for customer service is
What is LAST?
What are benefits of family-style eating?
Fine motor skills, language and cooperation skills
Employees need this amount of training within their first 6 months.
What is 15 hours?
NPS goal is
60%
We should always listen to respond.
False. We should listen to understand.
Having children help set the table is part of family eating. It can also be incorporated into which enrichment feature of the curriculum?
Essential skills
These two numbers must always be placed at each telephone in the center.
911 and poison control
Families must provide this notice when leaving the program
2-week written notice
LAST stands for...
Listen, Apologize, Solve, Thank
If you only have a regular sized one of these, you will surely cry over spilt milk. Use what instead?
Child size pitcher
Solution in the bottle (Bleach & water) and the purpose (diapers, food surface)
When must children wash their hands?
Before/after eating, playground, pottying
When welcoming a family into the center for the first day, do this...
Welcome them to their room, introduce to educators, show where to put their things, go over any outstanding paperwork, reassure parent, provide phone # to center (business card).
What is the serving size for green beans in a toddler room at lunchtime?
2 tbs.
T/F: Children with ER meds on file can attend the program when their paperwork is expired or incomplete.
Name 3 infant-specific eating regulations
1. Feeding schedule must be provided and kept for records
2. 6 months and under must be held
3. Bottles can never be propped
4. Highchairs cannot be used for restraint
How do you convey that you care?
Words and actions : must provide examples
What is the serving size of pears for breakfast in a preschool room?
½ cup
What children's items must be labeled when brought in from the outside?
Topical Ointment, water bottles, food
A great place to take the director/admin team on a retreat is...
Overnight stay in Ellicottville!