Analyzing YOUR Business
Increasing attachment rates will have a significant positive impact on this metric
UPT
A full-time management team member with at least one year tenure with DSG should be appointed as this in the store
SHRINK COACH
Detailed direction of specific product placement on a fixture is an example of this
Planogram
This method is the most effective to drive performance and impact behavior
Set expectations, Make Observations, Have Conversations
Situation, Action, Results is used in __________.
INTERVIEWS
This tools purpose is to point to possible process and execution gaps to further investigate
Common Purpose Engagement Scorecard
3 types of shoplifters are
1. OPPORTUNISTIC
2. PROFESSIONAL
3. ORGANIZED RETAIL CRIME
2.What can you implement for low inventory options? (Select all that apply)
1. Reduce double and triple hung 4-ways
2. Change out jetrails for faceout arms
3. Remove top row of pegs
4. Remove all risers
1. Reduce double and triple hung 4-ways
2. Change out jetrails for faceout arms
4. Remove all risers
Individual Development Planning is owned by __________
Teammates, but Managers are required to provide direct guidance
________ questions ask a candidate how they would handle a situation instead of how they actually handled a situation in the past.
Theoretical
Store Contribution is calculated by this MINUS this
Gross Profit - Store Expenses
Physical Security
Merchandise Security
LP Awareness
Inventory Movement Process
Are main the focus of this
LP Audit
Change face out arms to jet rails
Fold down appropriate apparel items on shelves
Use add-on arms on 4-ways
Are implemented for this type of merchandising
High-capacity merchandising
What, when and how are parts of this process
Setting expectations
When interviewing a candidate, you will be using _________ to gather information during the interview.
Behavioral interviewing
The PREP model stands for
Position, reason, evidence, position
Coordinating store LP self-assessments and ensuring on-time results are reporting
Ensuring that cart tests are completed
Reviewing Shrink Business Plan to ensure follow-up through on commitments
Are all the responsibilities of this
SHRINK COACH
True or False an accessible route is a pathway (i.e., aisle) that is a minimum of 36" wide and 80" high
TRUE
When giving effective feedback, you should focus on these:
1. Establish a goal for the conversation
2. Ask for commitment from the recipient
3. Put constructive feedback between two positive statements
4. Inform the teammate that you are going to be giving some feedback
1. Establish a goal for the conversation
2. Ask for commitment from the recipient
4. Inform the teammate that you are going to be giving some feedback
Managers are responsible for these following recruiting activities:
1. Discuss all hiring needs with the DM/DLPM
2. Recruit, interview, and hire hourly and salaried teammates
3. Plan for future open positions
4. Review requisitions daily in Workday to ensure candidates are moving through the process
2. Recruit, interview, and hire hourly and salaried teammates
3. Plan for future open positions
4. Review requisitions daily in Workday to ensure candidates are moving through the process
Identify root cause good/bad
Develop actionable steps to achieve goals
Ensure accountabilities
Are all goals of this
Business Review
Select the internal theft indicators below:
1. Financial alert signals including requests for a raise, commenting on financial or personal problems
2. Continual tardiness
3. Work place alerts such as lack of concern for the company or disgruntled behavior
4. Cash theft alerts including register over/short
1. Financial alert signals including requests for a raise, commenting on financial or personal problems
3. Work place alerts such as lack of concern for the company or disgruntled behavior
4. Cash theft alerts including register over/short
The Price and Signage Lead is NOT responsible for:
1. Scheduling and leading weekly meetings with manager
2. Enforcing the price change process steps and requirements through disciplinary actions
3. Participating in Price Changes and in-store specials
4. Participating in weekly leadership meetings
2. Enforcing the price change process steps and requirements through disciplinary actions
Supporting your Teammates' development is down by:
1. Provide feedback
2. Allow Teammates time to focus on their development
3. Understand Teammates' strengths, opportunities, and personal goals
4. 1 and 2 Only
5. All of the above
5. All of the above
Reviewing the applicant tracking system is a 1.________ 2.____________ 3.____________.
1. Daily
2. Management
3. Responsibility.