OPTINET
Number times reviewed.
What is everyday?
Timeframes found in BOAM SharePoint.
What is weekly, monthly, quarterly, semi annual and annual?
Preferred way for in lobby authentication.
What is debit card & pin?
Name the positions in the branch who have authority limits.
Who are Managers, Assistant Managers, Teller Leads, Teller Seniors, Branch Bankers, Senior Bankers and RRT's
Name one of three places you locate the 19606 g/l.
What is virtual, EZ-forms and small supply located in safekeeping?
Person who is responsible to review.
Who are the Teller Lead, Teller Lead Backup, Management Team, and ATM Custodian?
Timeframe for teller work
What is 60 days?
Preferred way in drive thru verification
What is OTP & ID?
$1 million authority limit pertains to.
What is wire transfer initiation?
Name two things the prepare and the authorizer must place on the g/l ticket.
What is print their name or Login ID and must sign?
Types of recommendations.
What are open recommendations, emergencies, and off days?
Number of workstation inspections to be conducted weekly.
What is two workstation inspections?
Second method of authentication in lobby if debit card/pin is unavailable.
What is OTP & ID?
Authority limit for Market Risk & Loss Prevention Advisor and Regional Managers.
What is ZERO?
Name the g/l ticket that doesn't require approval authority when used.
What is the Coin Center ticket 10020?
8:30 to 11:00 a.m.
What is the time OPTINET Recommendations need to be decisioned?
Number of times bait money should be verified.
What is Semi Annual?
Two ways to authenticate a client over the phone.
What is OTP & KBQ (Known Based Questions)?
When to call the authorization support hotline.
What is when no one in the branch has the appropriate authority limit?
Name the ticket that is used when money is found non secured area of the branch. Example: In lobby.
What is the 19606?
Requesting an Off-Day Cash Service Request.
What is place in OPTINET and Branch transport and cash request SharePoint?
Name the devices that are tested behind the teller line.
What is bait clip, hold up, duress pendant, and TCR?
Reason for authenticating our clients.
What is to mitigate unauthorized disclosure of client information?
Name the types of transactions that your authority level covers.
What is check cashing, official checks, debit/credit memos and wire authority?
Name the job families in the branch that can use & print the we debit and we credit memo tickets.
Who are branch managers, assistant managers, platform positions and teller leads?