Rings
Ridge Rings comes in different styles, including 8mm, 6mm, Silicone and this.
What is Hammered
When a customer writes in about cancelling an order, we should answer it within this timeframe.
What is less than 4 hours
Personalized items ships out of this warehouse.
What is JTB
We can price match a customer during a sale if they have an order within 99 days pre sale or this much time after.
What is 2 weeks
This material is created using a rock tumbling method.
What is Stonewashed
This is the most common ring size.
What is size 9 - 10
If a customer wishes to cancel an order but it was fulfilled in Shipmonk, this is the canned response we use.
What is Already Shipped (Return/Exchange)
We do not offer personalization for these Carbon Fiber 3k products.
What is the Keycase and Pen (and Knife when in stock)
A customer receives a wrong item, so we reship the right item and also...
What is let them keep the incorrect item
We use this type of leather in our Leather Wallets.
What is full-grain
Rings come in this range of sizes.
What is 7 - 14
When a customer needs to cancel the order and it hasn't imported into Shipmonk yet, we need to cancel it here.
What is Fulfil
This personalization collaboration came with a hat with every order.
Who is TenHundred
A customer says that they lost their wallet in a house fire, so we provide this.
What is send CX Products (free surprises)
Wallets like Lavender and Sea Glass are this type of material.
What is Ceramic Powder
This ring color is being discontinued, and we are able to replace with a different ring color if any customers have current or future issues with it.
What is Burnt Titanium
A customer moved and needs to change their address permanently, so we go here to updated the address.
What is the Customer Profile
An Icon Series artist that had designs like Cowboy and Wolf.
Who is Jason Yun
When a customer invites us to their wedding we regretfully decline and do this.
Send them a free small gift (like a wallet or other item if they already have a wallet)
Our Commuter Backpack is made from this type of Lining.
What is Anti-Microbial 210D Nylon lining (Anti-Microbial Nylon is acceptable)
Our rings have this amount of nickel in them.
What is .05%
A customer who lives on a military base internationally needs to return their product, so we need to do this to their order so they can return.
What is change their address (to any domestic address)
When a customer orders a personalized ring and it doesn't fit, we do this so they won't use one of their NLFF.
What is send them a non-personalized ring to try and return
A shipment has taken more than 7 days to be delivered, but not lost in transit, so we do this for the customer.
What is ship a free small surprise (Charging Cables, Drink Cozy, Shirts, Stickers, Beanies, Swag)
Our CarryOns have this type of shell.
What is German Makrolon Polycarbonate (Polycarbonate is acceptable)