Customer Win Stories
Name a cannibais client
What is Trulieve, Green Thumb?
Team members who used to worked for SAP
Who are Rich and Matt?
RAF meaning
What is Refer-a-Friend?
Metric to measure average customer basket size
What is Average Order Volume (AOV)?
PII meaning
What is personally idenfyable data?
Largest client by billings
What is PMI?
The level of SAP partnership that AC will attain this year
What is an Endorsed App?
The foundation where our platform builds upon
What are rules engine?
Use-case for customers who are unable to customize programs across regions and have limited market expansion capability
What is Global Multiple Brands/ Multi-template?
Data collected via customer purchase behavior
What is first party data?
Name 3 Beauty/Wellness Clients
What is Revlon, elc, shiseido, manscaped, kao/molton brown, salonary, topix
The type of offer we have with Microsoft
What is transactable?
AC module that helps create rewards used as marketing incentives for businesses
What is Incentive Engine (IE)?
Use-case for customers whose tech stack is extensive, integrations complex, and resources limited
What is Complex Ecosystem?
Data collected directly from the customer.
What is zero party data?
Name 3 B2B Clients
What is moen, Lamb weston, benco, henry schein, salonary, bumble?
The role within MSFT that AC will align with?
Who are Industry advisors?
AC module in which members can provide feedback on purchases and products
What is Ratings and Reviews (R&R)?
Use-case for customers who want to add value between transactions in fun and meaningful ways
What is Engagement / Gamification?
The way we identify customers when not collecting PII
What is unique identifier?
Name 3 Australian Clients
What is gpc, byd, origin energy?
The sponsor for our new SAP status
Who is Emarsys?
AC's biggest differentiator today
What are templates?
Use case for customers with seismic shifts in their member needs and behaviors and want to execute relevant communications, promotions, rewards and offers
What is Personalization?
AC product feature that collects zero party data
What is Progressive Profiling?