Has the BSA risk rating 3.
What is a MRB Account?
Card alerts, matching signatures, and multi-factor authentication are all efforts to combat this.
What is fraud?
An interest-bearing checking account where clients earn higher interest by meeting a few monthly requirements.
What is E-Global Checking?
This step involves quickly building trust and rapport by making a genuine connection.
This name belonged to Nemo’s dad.
What is Marlin?
This form is a key internal control used to identify, document, and escalate potentially suspicious or uncommon activity observed during client interactions or account review.
What is a UAR – Unusual Activity Referral?
A list of approved entities – such as IP addresses, applications or email addresses - that are granted access or trust, while all others are denied.
What is whitelisting?
Monday – Friday 8am-7pm
&
Saturday 9am-2pm
What are the ITM hours?
This step involves asking questions to better understand the client’s current and future needs, aspirations, and goals.
What is Uncover?
This comedian is the voice of Dory.
Who is Ellen DeGeneres?
This form is to ensure all owners of a legal entity are accurately identified, verified, and recorded.
What is a Beneficial Ownerships form?
A Reg E dispute management tool.
What is FINBOA?
An account enters this status if there are no client-generated transactions for 12 months.
What is dormant?
This step involves cross-selling additional products and services the client did not ask for but you feel would improve their current situation.
What is Suggest?
This species of fish includes Nemo.
What is a Clownfish?
The process financial institutions use to verify a customer’s identity, assess their risk profile, and monitor their activities to prevent financial crimes lime money laundering and terrorist financing. Bankers are responsible for ensuring one is completed for each entity and maintained throughout the client relationship.
What is Customer Due Diligence?
This (reg) implements the Electronic Fund Transfer Act (EFTA), protecting consumers engaging in electronic transfers like debit card transactions.
What is Reg E?
$2500.00
What is the limit on a business debit card with card alerts?
This step involves tying the client’s needs to RBOM solutions using benefits that are relevant to that particular client.
What is Educate?
The number of stripes Nemo had.
What is 3?
In banking, this refers to a set of laws, regulations, and procedures designed to prevent criminals from disguising funds as legitimate income.
What is Anti-Money Laundering (AML)?
Lebanon, Mexico, China, Turkey, India, Pakistan, Russian, Bahrain, United Kingdom/Great Britain, Ireland, Indonesia, & Estonia.
What is the blocked countries list?
This gets signed if a client is changing the term of their maturing CD.
What is an Account Maintenance form?
This step includes asking open and closed questions to determine recognized and unrecognized needs.
What is Uncover?
Nemo called this his home.
What is the Great Barrier Reef?