Who has access?
Who has access to entire BJC?
PROBED
Police, R&R captains, OPP captains, BJC staff with credentials, EMS, and Directors
How many gates does the BJC have? What is each used for?
4 gates!
A- general spectators
B- general spectators
C- Press/Re-Entry
D- CMs coming on-shift
How many zones make up the Event Level? Name them.
5 zones
EL North, EL South, Zone West, Zone East, Annex
What Portal is the Pass Zone?
14
You notice a spectator that seems drunk...
What do you do?
grab a captain or SL
Who has access to the Freight Elevator?
HOME
HOS, OPP, Merch, EMS
1 mens, 2 womens
T or F: The stage is closer to Zone West.
TRUE
How do you know which floor passes have expired?
What do you do?
Immediately tell them that the Riot stairs are for EMERGENCY USE ONLY!
*tell them they can use Spectator stairs to get back up to concourse
T or F: R&R CMs may use the CM stairs whenever they want.
FALSE
*they must be escorted by a captain or SL
At which two portals can you find police and EMS?
Police- 22
EMS- 24
Name two things to look out for while working on the floor.
answers can include non-dancers eating dancer meals, items being thrown/water guns near ENT equipment, items being passed from lower bowl to floor, people standing in barricade between floor and stage, etc.
How often to Pass Sweeps occur?
every 30 mins
A sitting spectator tells you that they don't have to stand because they're not a dancer.
What do you do?
Ask them politely to stand and explain that THON is a no sitting, no sleeping dance marathon for everyone
*don't forget that customer service mentality!
Who has access to the catwalks?
only BJC staff with credentials
Name three responsibilities you will have as an R&R CM while working on the concourse.
answers can include scanning spectators into gates, answering questions from spectators, monitoring spectator activity, granting/denying access to stairs and elevators, etc.
Who has access to the ENT soundboard and tricaster?
ENT captains, ENT director, Anderson Sound
What are the three types of passes?
- Digital Line
- Scheduled Spectator
- Dancer Support
You're working on the event level and someone tells you they feel lightheaded.
What should you do?
grab a R&R or DR captain to escort them to the EMS room
Who has access to CM storage?
- CMs going on/off shift
- captains with committees on shift
When is the only instance where dancers are allowed on the Concourse?
They're only allowed if dancer bathrooms are full, and they must be accompanied by R&R or DR captain
Where can you find the Demon Doors?
back of the Annex
How long does each type of pass last?
DL- 90 mins
SS- 60 mins
DS- 60 mins
A spectator who had a floor pass wants to return to their portal but it closed while they were gone.
What do you do?
- tell them that they cannot return to this portal
- if they need to retrieve their stuff, get an SL to escort them