Where were FRSP staff located before moving to MLK?
Conway
How soon should you be in contact with a newly assigned family?
48 hours to 7 days
What does the SMART acronym mean when planning goals
What is Specific, Measurable, Achievable, Relevant, Time-Bound
What is the assessment that is completed at 30 days and updated every 90 days called?
F-SPDAT
If a family misses the second rescheduled home visit within the same month the case manager must:
Issue a missed appointment letter
How many staff currently do we have at MLK ?
22
What should be reviewed at each home visits?
Reviewing follow-ups from last HV
Review budgets and goals
Any maintenance issues
Checking on the children and updates
Health concerns
What does the "S" in SMART Goal stand for?
What is Specific
What is due within 30 days
Initial Report
When is a family considered non-engaged
No contact within 30 days
What is the Home Visiting Requirement
Once a month
What are the mandatory goal categories?
Housing
Employment/Education
After two consecutive rule violations, what does the client receive?
DHS Non -Compliance Memorandum
. Who initiates the un-engagement process?
Who is a team coordinator
What are the two forms to complete at a HV ?
What are the home visit report and budget form
What makes a SMART Goal measurable?
It identifies how progress and success will be tracked.
What assessment provides exit planning ?
What is the Pre-Exit assessment
How many outreach attempts should a case manager continue in the un-engagement process?
What are three attempts over a 2-week period?
How many families were served in fiscal year 2025
( Hint - 400)
462
A phone call to family to reschedule
How often are goals updated
Reviewed every 30 days and updated every 90 days
This format of notes ( header) is called what ?
Date & Time of Interaction:
HOH Nates:
HOH Number:
HOH Email:
CM:
CM Cell:
Interaction type: Telephone
COP notes
When do you request an MPD 3-1-1 welfare check?
What is 60 days ?