High Risk Retain
None
Russian Federation
Prohibited
What is DAML threshold
£3000
If SIRA is in Pending status will this trigger if cusotmer re onboards .
No
If you spot vulnerability who do you need to contact to complete a check list?
LTM
Immediate Exit
ID decline
Famous
SIRA - AML
Cuba
Restricted
What are 2 forced retain products?
Loan
Mortgage
CTF
What are the TWO types of SIRA block?
AML and High Risk
What must you say at the start of a call ?
they are recorded
Standard Exit - Non responder
Famous
SIRA - High risk
Afghanistan
Restricted
How do we calculate a Mortgage DAML amount.
12 x monthly payment
What type of SIRA block would you place on a Minor ?
High Risk
What is the age limit for contact?
16+
Minor ( under18 ) POC or Standared Exit
Famous
SIRA - High Risk
Belarus
Prohibited
what is the below
I am suspicious that the funds deriving from xxxx, which are present in the account, represent criminal property because (state your suspicion here)
Therefore, Nationwide wish to seek a defence against money laundering offences under POCA 2002 section 327 to pay the balance of £****, which has been tainted by criminal property and any interest to *** upon closure of the aforementioned account.
Essential wording Current and Savings
What is the essential information required within SIRA?
Full Name
DOB
CIS number - include duplicate
Current Address
Initials ( good to have )
Whats the email address for customer communications and who is it managed by ?
accountevidence@nationwide.co.uk and First Source
High Risk Forced Retain
(Debt Product - PL/CC/OD)
Unable to exit - Collections
ID Decline
SIRA - High Risk
Egypt
High
For a Redemption DAML.
Nationwide seek a Criminal Defence against the principal Money Laundering offences, as detailed in the Proceeds of Crime Act 2002 section ???,
327
What does AML Stop file do?
auto-decline an application if the potential customer matches an entry on the AML Stopfile.
Whats the definition of a complaint ?
“Any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, a person about the provision of, or failure to provide, a financial service which alleges that the complainant has suffered (or may suffer) financial loss, material distress or material inconvenience.”