Preventative Measures
High risk countries - High, Restricted, Prohibited
DAML
SIRA
Pot Luck
100

High Risk Retain

None

100

Russian Federation

Prohibited 

100

What is DAML threshold

£3000

100

If SIRA is in Pending status will this trigger if cusotmer re onboards .

No

100

If you spot vulnerability who do you need to contact to complete a check list?

LTM 

200

Immediate Exit

ID decline

Famous 

SIRA - AML

200

Cuba

Restricted

200

What are 2 forced retain products?

Loan 

Mortgage 

CTF

200

What are the TWO types of SIRA block? 

AML and High Risk

200

What must you say at the start of a call ?

they are recorded

300

Standard Exit - Non responder 

Famous 

SIRA - High risk 

300

Afghanistan 

Restricted

300

How do we calculate a Mortgage DAML amount.

12 x monthly payment 

300

What type of SIRA block would you place on a Minor ?

High Risk

300

What is the age limit for contact?

16+

400

Minor ( under18 ) POC or Standared Exit 

Famous

SIRA - High Risk 

400

Belarus

Prohibited 

400

what is the below

I am suspicious that the funds deriving from xxxx, which are present in the account, represent criminal property because (state your suspicion here)

Therefore, Nationwide wish to seek a defence against money laundering offences under POCA 2002 section 327 to pay the balance of £****, which has been tainted by criminal property and any interest to *** upon closure of the aforementioned account.

Essential wording Current and Savings

400

What is the essential information required within SIRA?

Full Name 

DOB

CIS number - include duplicate

Current Address

Initials ( good to have )

400

Whats the email address for customer communications and who is it managed by ?

accountevidence@nationwide.co.uk and First Source 

500

High Risk Forced Retain
(Debt Product - PL/CC/OD)
Unable to exit - Collections

ID Decline 

SIRA - High Risk 

500

Egypt

High

500

For a Redemption DAML.

Nationwide seek a Criminal Defence against the principal Money Laundering offences, as detailed in the Proceeds of Crime Act 2002 section ???,

327

500

What does AML Stop file do? 

auto-decline an application if the potential customer matches an entry on the AML Stopfile.

500

Whats the definition of a complaint ?

“Any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, a person about the provision of, or failure to provide, a financial service which alleges that the complainant has suffered (or may suffer) financial loss, material distress or material inconvenience.”

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