OPERATOR DUTIES
REFERENCES
CUSTOMER SERVICE
PROCUREMENT
RETAIL MERCHANDISE AND STOWAGE
100

Which command provides material support to the U.S. Navy?

Naval Supply System Command (NAVSUP)

100

Which instruction provides policy and standards for the operation and management of Navy Morale, Welfare and Recreation (MWR) programs?

Operation of Morale, Welfare and Recreation (MWR) Programs, BUPERSINST 1710.11

100

What is the definition of a customer?

It is someone who buys goods or services from a business or a person that has a particular quality

100

How is procurement defined?

The act of buying goods and services for the government

100

Why is the bulk storeroom custodian notified in advance of future deliveries?

To prepare the storeroom for the incoming stock

200

Who is the head of the Supply department onboard a ship?

Supply Officer (SUPPO)

200

Which technical publication contains detailed rating information regarding day-to-day occupational knowledge and skill requirements?

Retail Services Specialist (RS) Rate Training Manual

200

When maintaining an outstanding uniform appearance, what should you ensure?

Fits well, is clean, is neatly pressed, and un-scuffed shoes

200

Which form is generated by the Retail Operations Management (ROM) system and is used to procure merchandise from a commercial source?

Order for Supplies and Services, DD Form 1155

200

Who is responsible for receiving and issuing the ship's store stock?

Bulk storeroom custodian

300

Which supply division does the Retail Services Specialist (RS) belong?

S3

300

What identifies possible damage to equipment which could result if the operating procedures and practices for the associated equipment are not correctly followed?

Caution

300

The ______ ______ ______ _______ establishes a code of fair information practices that governs the collection, maintenance, use and dissemination of information about individuals that is maintained in systems of records by federal agencies.

Privacy Act of 1974

300

The Records Keeper (RK) has access to which file(s) for outstanding orders?

Working File 1 and Working File 2

300

________ are normally used for loading and unloading palletized loads on trailers, trucks, railroad cars, and warehouse platforms.

Forklifts

400

The Ship's store is opened a minimum of _____ hours per week underway and 20 hours per week in port.

42

400

What do Warnings in a reference identify?

Possible hazards to personnel

400

Which reference provides information and processes for the daily operations of a shipboards laundry?

Retail Services Specialist (RS) Rate Training Manual

400

Which form is not received by the Retail Operations Management (ROM) system?

Issue Release/Receipt Document, DD Form 1348-1A

400

Chocolates should be stored and displayed in temperatures between _____ to_____ Degrees (°) Fahrenheit (F) and a relative humidity of 50 Percent (%).

60, 65

500

What is the Sanitation of Living Spaces and Related Service Facilities, NAVMED, Chapter 2, Pub. Number 5010-2 based upon?

United States Public Health Service

500

Which reference describes the policies and procedures for operating or using shipboard self-service laundry and institutional laundry facilities?

Laundry and Dry Cleaning, Naval Ships' Technical Manual (NSTM), Chapter 655, S9086-V4-STM-010/CH-655R2

500

ow is Personally Identifiable Information (PII) safe guarded in e?mails?

Encrypting e-mails

500

When receiving retail merchandise, when does a quantity error occur?

When there is a difference between the quantity physically received and the quantity shown on the receipt document

500

Which form will be used to purchase ship's store stock and special order merchandise when the sources of supply authorized are not available?

Simplified Purchase, Special DD Form 1155

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