Chapter 1&4
Chapter 6,7,8
Chapter 9&11
Chapter 12&13
Chapter 14&16
100

What is the fraction of organizations that are able to see the connection between their employees and the profits they earn and leverage this systemically to improve their business?

  1. ½

  2. ¼

  3. ⅛

  4. 1/16

1/8

100

  1. Which definition best describes motivation in the workplace?


    1. The mental or physical capacity to do something

    2. A function of both ability and effort

    3. The extent to which persistent effort is directed toward a goal

    4. The channel through which effort is directed towards the objective that a person tries to reach. 

3. The extent to which persistent effort is directed toward a goal

100

What does the term “Big Five” refer to in taxonomy?

  1. The 5 personality dimensions that can summarize a personality

  2. The 5 environmental conditions that affect businesses

  3. The 5 types of employee personality types

  4. The 5 stages of implementing a new organizational culture

1. The 5 personality dimensions that can summarize a personality 

100

  1. A group of friends went to Disneyland which actually took a 4 hour drive from where they originally came from. Once they arrived there, they all discussed and found out that they all went because they all thought that at least one person from the group wanted to go, which turned out to be false. Which statement best describes this scenario?


  1. Zeno’s Paradox

  2. Barber Paradox

  3. Allais Paradox

  4. Abilene Paradox

4. Abilene Paradox

100

When is an autocratic/directive leadership useful?

  1. Low-stress or unimportant situations 

  2. When making company wide decisions

  3. When a leader wants to show superiority and establish power 

  4. When high-level of structure is needed (e.g., kindergarten teacher)

4. When high-level of structure is needed (e.g., kindergarten teacher)

200

What are the two ideal outcomes of organizational behavior?

  1. A functional organizational structure and a strong organizational culture

  2. Improved job performance and more organizational commitment

  3. More job satisfaction and less stress

  4. Improved leadership and team communication

2. Improved job performance and more organizational commitment

200

  1. Giving money to high school students for getting good grades is an example of

    1. Intrinsic motivation

    2. Glucksberg expectancy

    3. Crowd out theory

    4. Extrinsic motivation

4. Extrinsic motivation

200

Team members are dedicated to achieving a common goal, as a result members align their individual goals to fit their group’s vision. This is an example of which of the following?

  1. Goal interdependence 

  2. Outcome interdependence

  3. Team Composition 

  4. Member Ability 

1. Goal interdependence

200

 In class, we all learned about the “C Factor”, or a group’s collective intelligence to be a better predictor than an average personal skill or even the best skilled individual in a group. Which value predicted this “C”?


  1. Trust

  2. Respect

  3. Courage

  4. Empathy

1. Trust

200

When you want to let experts do their thing, which leadership style is best?

  1. LAISSEZ-FAIRE LEADERSHIP

  2. DEMOCRATIC/PARTICIPATIVE LEADERSHIP

  3. AUTOCRATIC/DIRECTIVE LEADERSHIP

  4. TRANSFORMATIONAL LEADERSHIP

1. LAISSEZ-FAIRE LEADERSHIP

300

Which definition best describes the term satisfaction within work itself?


  1. Reflects employees feelings about their work tasks including whether those tasks are challenging, interesting and respected 

  2. Refers to employees feelings about their companies promotion policies and the execution

  3. Refers to employees feelings about their fellow co workers including whether they are smart, responsible, fun etc. 

  4. Refers to employees feelings about their pay, including whether it’s as much as they deserve, secure and adequate 

  1. Reflects employees feelings about their work tasks including whether those tasks are challenging, interesting and respected 

300

What is characteristic of Tacit Knowledge? 

  1. Easily transferred through written or verbal communication

  2. Based on experience 

  3. Always conscious or accessible information 

  4. General information 

2. Based on experience

300

When a team goes through the process of creating their own mission statements, what step should the team refer to at the end to continue the process so that there is a consensus that the mission statement inspires commitment?

  1. Step 1, meet together either virtually or in a room

  2. Step 3, the leader clarifies the teams responsibilities

  3. Step 7, the team should identify and integrate the ideas that are the best into a single mission statement

3. Step 7, the team should identify and integrate the ideas that are the best into a single mission statement

300

There are four job characteristics taught in class, and each could describe different scenarios. Between the four, which would best describe the following scenario? A doctor has a high value for this characteristic because he/she has a lot of impact towards people directly, whereas people working in IT have less.


  1. Autonomy

  2. Skill variety

  3. Task identity

  4. Task significance

4. Task significance

300

What are the two components of social conformity?

  1. People conform when others are doing the opposite than what is expected and when they are under vigilance

  2. People conform to meet others’ expectations and when they feel like they belong to a group

  3. People conform when others are similar and when their behavior is visible

  4. People conform when  their behavior is visible and when they want to be different than everyone around them

3. People conform when others are similar and when their behavior is visible

400

2. Which of these characteristics do not fall into Job Characteristic Theory?

  1. Variety 

  2. Significance 

  3. Pleasantness 

  4. Feedback 

3. Pleasantness

400

If an office manager orders more supplies when the inventory drops below a certain level, what kind of decision making is this?

  1. Intuitive decision making

  2. Rational decision making 

  3. Programmed decision making 

  4. Creative decision making

3. Programmed decision making

400

Assume a committee is formed to address changes in a school’s procedures, this committee unites on issues on a periodic basis. What type of team does this best represent?

  1. Project Teams 

  2. Action Teams

  3. Management Teams 

  4. Parallel Teams

4. Parallel Teams

400

What are the three types of organizational power for leadership?

  1. Legitimate, Reward and Coercive

  2. Real, Reward and Forceful

  3. Actual, Financial and Personal

  4. Democratic, Autocratic and Laissez-faire

1. Legitimate, Reward, and Coercive

400

Socialization is aided by several other psychological processes except:

  1. Effort Justification

  2. Preference bias

  3. Ownership bias

  4. Corroboration impartiality

4. Corroboration impartiality

500

3. What does the phrase “extra mile” behavior in the workplace correlate too? 

  1. Counterproductive behavior 

  2. Citizenship behavior 

  3. Organizational commitment 

  4. None of the above 

2. Citizenship behavior

500

1. Team members are dedicated to achieving a common goal, as a result members align their individual goals to fit their group’s vision. This is an example of which of the following?

  1. Goal interdependence 

  2. Outcome interdependence

  3. Team Composition 

  4. Member Ability 

1. Goal interdependence

500

Which of the following statements best summarizes the key philosophical difference between a fixed mindset and a growth mindset as applied to personal and professional development?

  1. A fixed mindset holds that intelligence and talent are pre-determine success, while a growth mindset believes these can be developed through dedication and effort

  2. A fixed mindset emphasizes the importance of learning from failure, whereas a growth mindset concentrates on using innate skills for success

  3. A fixed mindset attributes success to luck and external factors, while a growth mindset credits success to internal factors such as personality

  4. A fixed mindset places emphasis on using existing skills to adapt to problems, while a growth mindset encourages transforming challenges into chances to acquire new abilities and skills

1. A fixed mindset holds that intelligence and talent are pre-determine success, while a growth mindset believes these can be developed through dedication and effort

500

  1. Democratic, Autocratic and Laissez-faire


Which of these lists of persuasion techniques is the least effective?

  1. Ingratiation, Personal appeals, Apprising

  2. Pressure, Coalitions, Exchange

  3. Rational persuasion, Inspirational appeals, Collaboration

  4. Bullying, Harassment

3. Rational persuasion, Inspirational appeals, Collaboration

500

Personality measures are more strongly correlated with leadership

  1. Effectiveness

  2. Conscientiousness

  3. Predisposition

  4. Emergence

4. Emergence

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