Intro to OB
A field of study devoted to understanding, explaining, and improving the attitudes and behaviours of individuals and groups in organizations.
What is organizational behaviour?
This equation from the lecture predicts behaviour.
Behaviour = Person x Situation
This form of happiness has diminishing returns and is generally weaker in maintaining happiness over time.
What is hedonic happiness?
Someone who benefits from a group’s efforts without contributing to them.
What is a free rider?
The process in which newcomers learn an organization’s norms, values, and expected behavior.
What is organizational socialization?
Job Performance and Organizational Commitment.
What are the two primary outcomes in OB?
In this method, other people such as friends or coworkers rate your personality.
What are informant ratings?
Achievement, purpose, challenge, self-worth, interest, etc.
What is intrinsic motivation?
Avoiding household chores while expecting a roommate to do them.
What is an example of individual self-interest?
This is when a person changes their behavior to match the group's behavior.
What is conformity?
Looking at successful university dropouts (Zuckerberg, Jobs, Gates) and concluding that dropping out leads to success.
What is survivorship bias?
This big 5 trait is about getting along over getting ahead and is more useful in sales roles.
What is agreeableness?
This theory posits that providing external rewards results in reduced motivation or desire to perform a task.
What is self-determination theory?
Process loss.
What is it called when a group performs worse than the average of its individual members?
This is when people who undergo a difficult initiation may value their group more because they want to justify the effort required to join.
What is effort justification?
The more firefighters present at a fire, the greater the property damage.
What is "correlation does not imply causation"?
This element determines a portion of overall job satisfaction related to employee competence and personality.
What is co-worker satisfaction?
This thing largely decides a person’s happiness baseline.
What is genetics?
Punishing someone even though it isn’t beneficial to the punisher.
What is altruistic punishment?
This is when groups tend to discuss information everyone already knows rather than unique information held by individual members.
What is shared-information bias?
There is no "best way" to manage; the most effective approach depends on various factors (situation, people, culture, etc).
What is the Contingency Approach to OB?
This dimension of Holfsted’s cultural values has a culture of a tight knit social framework where people work for the greater group.
What is collectivistic?
This mechanism causes pleasures/hedonic happiness from the same stimulus to be less effective over time.
What is desensitization?
Each country may benefit from fossil fuels while expecting others to reduce emissions, but if everyone does it, then there will be worsening climate change.
How does climate change illustrate a social dilemma?
Group members favoring their initial preferred choice, even when other information could lead to better outcomes.
What is preference bias?