Intro to Organizational Behaviour
What is the key concept/component a team environment has where people are not afraid to suggest ideas or make mistakes? (answer)
Psychological Safety
Name one major criticism of the Myers-Briggs test. (answer)
It lacks reliability and validity. 50% get different results after 5 weeks.
What theory explains that people want control over their actions, and if they feel they lack control, motivation will be reduced? (answer)
Self-Determination Theory
What are virtual teams? (answer)
Members are geographically dispersed, and interdependent activity occurs through email, web conferencing, and instant messaging
______ are the most visible layer of culture (Seen in dress codes, layout, and stories). (answer)
Artifacts
The logical error of focusing only on the examples that “survived” a process and overlooking those that did not. (question)
What is Survivorship Bias?
What are the five traits in the Big Five model? (answer)
Conscientiousness, Agreeableness, Neuroticism, Openness, Extraversion.
Intrinsic comes from internal satisfaction, and extrinsic comes from external rewards. (question)
What is the main difference between intrinsic and extrinsic motivation?
Name 2 aspects of team effectiveness. (answer)
Team performance and Team viability
Chain of Command (question)
What is the element of structure that answers “who reports to whom"?
Name 3 factors necessary for causation. (answer)
1. Correlation
2. Temporal antecedence
3. No third factor driving both factors in question
It doesn’t reliably predict workplace outcomes and lacks scientific validity. (question)
Why is it problematic to use MBTI in hiring decisions?
Effort to Performance, Performance to Reward, and Rewards to Personal Goals (question)
What are the three parts of Expectancy Theory?
Team size is one of the aspects that make up a team composition. Name the other 4: (answer)
Team diversity, member roles, member ability, and member personality
What are the three stages new individuals learn and adapt to a culture? (answer)
Anticipatory (Observation)
Encounter (Once join, conformity)
Adaptation (Internalization)
Based on the Marshmallow challenge, describe the key characteristics of successful teams. (answer)
Clearly define roles & Leverage Expertise / Set goals / Communicate effectively / Trust and Psychological safety
Why do psychologists consider personality traits to be continuous rather than binary? (answer)
Research shows traits exist along a spectrum not as either or types
Equity Theory holds that motivation is a function of___? (answer)
Fairness in social exchanges
Explain the difference between a project team and an action team. (answer)
Project team: produces a one-time output (usually short life span)
Action team: performs complex tasks that vary in duration
A fast-growing startup needs to stay flexible and decide quickly. Which organizational structure fits best? (answer)
Organic Structure
We need to be careful when interpreting them (especially from secondary sources) and we should combine it with other methods like experiments and meta-analyses. (question)
How should we treat correlation investigations?
Which Big Five trait predicts leadership emergence and social ease, but may prevent remote work adaptation? (answer)
Extraversion
A teacher starts paying students for reading books, and over time, they stop reading once the payments stop. Explain the change in the motivation process in this example. (answer)
The intrinsic motivation of students had been reduced after multiple external rewards were given out, which led to students not wanting to read without the rewards.
Name the 5 stages of team progression: (answer)
Forming, Storming. Norming, Performing, Adjourning
Your class sets up a discussion board where students must read posts from the “other side” before replying. After two weeks, language gets sharper. What should you do to reduce this polarization? (answer)
Add a short “other-side summary” step using perspective taking. Before giving their own opinion, students first restate the other side’s main point and reasons. This “step into their shoes” move builds empathy and reduces angry replies.