Plenti
Operations
Frontline Focus
PRPO
Promotions
100
1,000 points is equal to this amount of dollar when redeemed
What is $10
100
T of F: You can trade in cracked screen iPhones
False
100
What is the no-commit price for the new HTC Desire 626?
Value priced at $184.99 w/no-commit
100
$50 Digital Life Visa Gift Card expires on this day
8/24
200
This amount of points is earned when you activate a tablet, MiFi or WHP
What is 2,500 points
200
True or False: When you use an "MGR" reason code, you must enter in a managers ATTUID in the notes
True
200
True or False: Plenti transactions cannot be voided
True - Plenti transactions cannot be voided
200
What is the dashboard goal for PRPO?
What is $8.50
200
How does a customer earn $500 in credits when activating DTV?
$200 buy back, $300 port-in on next
300
When can customers start redeeming their Plenti points in store?
As of 8/18!
300
What are SIM strikes?
don't sell out SIM cards, u get write-up
300
What are a few key differentiators of the Samsung Galaxy S6 edge+?
5.7” dual curved edge screen Access contacts & apps from any screen Breakthrough audio technology Share live HD videos w/Live Broadcast
300
What is the deductible on an LG G Pad?
What is $50
300
When a customer buys an iPhone on Next, the iPad Mini 2 is discounted to what price?
What is $99!!!
400
When you unify a DTV and activate a Smartphone on Next, you earn this amount of points
What is 10,000 points
400
The new paystation kiosk has this much money in it at opening
What is $1500
400
T/F: GoPhone customers on the $60/$45 plan can enjoy voice roaming calls to and from Mexico, Canada and the U.S. no matter where they are at any given time.
False. GoPhone customers on the $60/$45 plan can enjoy voice roaming within the current roaming country (Mexico or Canada) and to the U.S. So, while in Mexico, they can make calls to Mexico and the U.S. Or, when in Canada, they can make calls to Canada and the U.S.
400
How many claims does a customer get with MDPP and MPP?
6 claims with MDPP and 2 claims with MPP
400
Small Business customers receive this dollar amount when they activate a line of service on Next
$200 bill credit for each new smartphone line of service on AT&T Next
500
What is the store % goal for Plenti?
What is 40%
500
True or False: Phones belong on Noah's desk
What is FALSE - keep it organized for Noah!!!
500
What are a few key differentiators of the Samsung Galaxy Note5?
What is SIDESYNC connects to PCs/Macs to share photos/docs, respond to text/calls via Wi-Fi ---- S pen included for productivity ---- Share live HD videos w/Live Broadcast ---- Wireless charging capabilities out of the box
500
True or False - Open enrollment is available for phones
True
500
What is the iFrogz back up battery Back to School promotion?
Customers can save 30% on all iFrogz portable battery backup products as part of a back to school promotion.
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