Who Do You Call
This program increases energy efficiency and promotes safety in homes across the Twin Counties
What is Weatherization?
The policy that notes the strict code of confidentially that all employees must follow
What is the Confidentiality Policy?
The Community Service Block Grant provided by the Office of Economic Opportunity
What is CSBG?
Partner that seeks to provide mental health services to area residents
What is Mt Rogers?
The year that RTOV began
What is 1965?
Helps to increase socialization and nutrition for those ages 55+
What is the Senior Citizen Program?
Policy that requires all employees to report suspected abuse, neglect and/or exploitation within 24 hours to the proper entities.
What is the Mandated Reporter policy?
The types of grants where we have to do the work then request funds for reimbursement
What are reimbursable grants?
Provides a thrift store and food bank in Galax
What is Willing Partners?
What the main RTOV building used to be before it was donated to RTOV
What is the First Baptist Church of Galax?
2 in-house programs that increase school-readiness for preschool-aged children
What are Head Start and IFA?
The policy that states that if a board member has a vested interest in a vote, they must excuse themselves from the vote and leave the room.
What is Conflict of Interest?
The program that receives 80% of its funds from the Department of Health and Human Services in order to provide early childhood education and support to parents
What is Head Start?
Where you refer customers to receive services like SNAP or cooling assistance
What is DSS?
Program that began in 2010 to serve infant, toddlers, and pregnant women
What is Early Head Start?
The department to contact for someone needing assistance with basic-hygiene items
The policy that concerns safety and proper protocols in care of customers and details actions that are prohibited.
What is the Forbidden Action policy?
The department that handles all monetary actions for the entire agency
What is the Finance Department?
The place to receive certificates, Associate's Degrees, or training in order to further your education or increase skills
What is WCC?
Service that was housed in the Great Room (sanctuary) in the main building that sold crafts on consignment for local artisans
What is the craft shop?
Program that saved over $125,000 in preparation fees for tax filers
What is VITA?
Book given at hire and can be found on the p-drive and BambooHR
What is the Employee Handbook?
Location where people can make online donations to RTOV
What is the agency's website?
The entity that started in the RTOV basement and has grown into their own facility focusing on feeding people
What is God's Storehouse?
Program that began at RTOV in 1970 to assist in paying monthly rent for eligible families/individuals
What is the Housing Choice Voucher program?