Equipment
What does OLT stand for?
Optical Line Terminal
What system is used to take tasks?
M6/Metasolv
When building, what information is added to the subscriber line?
SubID-Address
How long do we wait for techs that do not answer in chat before releasing the chat?
10mins
True or False: we should always check M6 when tech chats in.
True
Give an example of a GPON ONT.
010GA, 240, and 601
For what is the program, Catalyst, used?
Location of ONT build
What is one of the most commonly used VLans?
442, 446,447
Can we turn up an account without a design?
Yes but with supervisor approval
What is a config task?
the task for when the tech assigns the ONT
What is an example of an XGS ONT?
010X-Q, 230XQ, or 632
What system is used for Calix ONTs?
CMS
What is the PON in VEXUS AOE where a customer’s GPON ONT should be built?
1-8
Tech should get in-house supervisor approval for manual builds when the ONT is showing in a different location. What are the exceptions?
Crawfordville
Node Errors
Vexus
MDUs
What is the other name for M6?
Metasolv
8
What system is used to set speeds in CTS?
Radius/phpMyAdmin
What system is used for phone porting?
Momentum
How many chats should be worked at a time after 90 days with RTTU?
3
What task does a ported number have that a native number doesnt?
SOA/NPAC
What is the speed profile used for a 010GT?
2Gb down/ 1GB up
What does "PING" stand for?
Packet Internet Grouper
What vlan is used for POTS if in Momentum?
The same as data
What is the issue if a tech adds the ONT to Oracle before plugging it in?
Tech should have plugged ONT in first.
ONT will not build in automation.
what kind of order has 2 bandwith circuits?
Transfer