Passengers
How old is an infant?
8 days - 2years
How many bags can a Non-priority passenger bring to the gate?
1 under-the-seat bag.
What is Data protection?
Data protection is about ensuring people can trust you to use their data fairly and responsibly.
When does online check in close for Ryanair?
2 hours before departure.
15 minutes before departure.
How old should you be to travel alone on Ryanair?
16 years old
How many bags can a Priority passenger bring to the gate?
A cabin bag + 1 small under-the-seat bag
How much does it cost to get assistance to the gate?
It's free.
When do we close check in for a flight in the airport?
40 minutes before departure.
Can a passenger travel with drivers license?
How old is a teen?
between 12 -15 years old
What happens if a passenger has more kilo in their bag than they paid for?
They either have to take some stuff out from their bag or pay for extra kilos.
Who is not allowed to sit in the EXIT rows on a flight? mention 2 minimum.
Passengers with infants and PRM passengers.
When does online check in for the passenger open?
24 hours before the flight.
What's the role of number 2 in the gate?
Board the whole flight.
What does a PRM passenger mean?
Passengers with Reduced Mobility (PRM’s) – e.g. Wheelchair users.
When do we put a heavy tag on the bag?
When the bag weights 23kg or more.
What is a EMA?
Electrical mobility aid. Electrical Wheelchairs.
How many PAX can fit in a Ryanair Flight type 7M8?
197 Passengers
Which steps are boarding divided into?
Arrive at the gate at -50 STD or earlier / open flight
Assembly Call
Pre-Queue
Pre-board passengers into secure area
Close Flight -15 STD
What is a stand-by passenger?
Passenger without seat due to overbooked flight. A seat onboard will be allocated if available at the boarding gate.
How many bags maximum can passengers have in their reservation?
Customers can add up to a maximum of 3 x 20kg bags and 1 x 10kg bag to their reservation.
Mention 2 examples for buying an extra seat?
Additional Comfort
Musical Instruments
Wedding Dress
Broken Leg (2 x extra seats)
Infant (Call Centre only)
What is the SSR code for airport check in?
AACI
What do you do when a Ryanair pilot wants a seat in the flight at the gate?
Check their ID.
Take their Crew Code and note it down.
Show them available seats (if there is any) and let them choose.
INFORM the dispatcher.