TERMS
Comprised of two or more individuals, trying to accomplish a common goal
Group
a group of employees working together who are accountable for most or all aspects of their task
Self managing
The first step in a team’s life is bringing together a group of individuals.
Forming
Face to face meeting is considered
The richest channel of communication
WHAT ARE THE 2 TYPES OF COMMUNICATION
FORMAL AND INFORMAL
Group of people with different skills and tasks, combining to achieve a common goal
Team
Makes sense for large corporate projects that touch and affect work across entire organization.
Cross functional
Focus on developing shared values about how team members will work together.
Norming
This barrier is most common in companies with a competition-driven culture
Lack of Trust
Present information without allowing for immediate interaction, they often convey “just the facts
LEAN Channels
Technical Term when describing something
Jargon
a team whose members are assembled for a specific project or business objective.
Project team
can be contentious; members who are averse to conflict may find it unpleasant or even painful.
Storming
Can lead to steriotyping
Bias
he most common situation is employees communicating with managers
Upward Communication
These patterns of communication are called
Flows
provide more control, but they can also hamper creativity and individual expression.
Manager-led
Provides closure to a project
Adjourning
People may hear what they expect to hear or want to hear, rather than what is said
Filtering
the sharing of information among different structural levels within a business
Diagonal Communication
Also called lateral communication
HORIZONTAL COMMUNICATION
offer flexibility around the logistics of doing business since team members can “meet” from any location
Virtual
team may pass through one phase only to return to it
Performing
Information is kept confidencial
Withholding information
Every decision is a what
Money